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{{Short description|Low-cost airline of Malaysia}}
{{Redirect|Air Asia}}
{{Distinguish|Asia Airways|Asian Airlines|Asiana Airlines|TransAsia Airways}}
{{EngvarB|date=February 2020}}
{{Use dmy dates|date=July 2025}}
{{Infobox airline
| airline                 = AirAsia
| logo                    = AirAsia New Logo.svg
| logo_size               = 150
| image                   = AirAsia, 9M-AGD, Airbus A320-251N (46937602544).jpg
| image_size              = 250
| caption                 = An AirAsia [[Airbus A320neo]]
| fleet_size              = 109
| destinations            = [[List of AirAsia Group destinations|166]] (including subsidiaries)
| IATA                    = AK
| ICAO                    = AXM
| callsign                = RED CAP
| parent                  = [[Tune Group]]
| founded                 = {{start date and age|1993|12|20|df=yes}}
| headquarters            = [[Kuala Lumpur International Airport]]<br />[[Sepang]], [[Selangor]], [[Malaysia]]
| key_people              = {{bulleted list|
  | [[Tony Fernandes]] ([[Executive Director]] & [[Chief executive officer|CEO]])
  | [[Kamarudin Meranun]] (Executive [[Chairman]])}}
| bases                   = {{ubl|class=nowrap
  | [[Senai International Airport|Johor Bahru]]
  | [[Kota Kinabalu International Airport|Kota Kinabalu]]
  | [[Kuala Lumpur International Airport|Kuala Lumpur–International]]
  | [[Kuching International Airport|Kuching]]
  | [[Penang International Airport|Penang]]}}
| hubs                    = 
| secondary_hubs          = 
| frequent_flyer          = AirAsia Rewards<ref>{{cite web |url=https://www.airasia.com/rewards/ |title=AirAsia Rewards | publisher=Airasia.com |access-date=25 April 2023 }}</ref>
| subsidiaries            = {{ubl|class=nowrap
  | [[AirAsia Cambodia]]
  | [[AirAsia X]]
  | [[Indonesia AirAsia]]
  | [[Philippines AirAsia]]
  | [[Thai AirAsia]]
  | [[Thai AirAsia X]]}}
| revenue                 = {{increase}} [[Malaysian ringgit|RM]] 1.50 billion (2024)
| operating_income        = {{decrease}} RM &minus;919 million (2024)
| net_income              = {{decrease}} RM &minus;491 million (2024)
| assets                  = {{increase}} RM 28.98 billion (2024)
| equity                  = {{increase}} RM &minus;10.1 billion (2024)
| num_employees           = 23,000 (2023)
| website                 = {{URL|www.airasia.com}}
| aoc                     = 
| traded_as               = {{myx|5099}}
| ISIN                    = MYL5099OO006
| notes                   = Financials are from [[Bursa Malaysia]].<ref name="financials">{{Cite report|title=Capital A Berhad Fourth Quarter Report Ended 31 December 2024 |website=Bursa Malaysia |url=https://disclosure.bursamalaysia.com/FileAccess/apbursaweb/download?id=232493&name=EA_FR_ATTACHMENTS |date=28 February 2025 |access-date=7 March 2025}}</ref>
}}
'''Capital A Berhad''' ({{myx|5099}}), operating as '''AirAsia''', is a [[Malaysia]]n multinational [[low-cost airline]] headquartered near [[Kuala Lumpur]], Malaysia. Established in 1993 and commencing operations in 1996, the airline is the largest in Malaysia by fleet size and destinations. It operates scheduled domestic and international flights to over 166 destinations across 25 countries.<ref>{{cite web |title= AirAsia, the leading and largest low-cost carrier in Asia, services the most extensive network with over 165 routes covering destinations in and around Asia |url=http://www.routesonline.com/airlines/8165/airasia-x/about/|publisher=routsonline.com |date=7 October 2016 |access-date=1 January 2017}}</ref> Its primary hub is [[Kuala Lumpur International Airport]] (KLIA), where it operates from Terminal 2, the low-cost carrier terminal.

AirAsia has a network of affiliate airlines catering to regional markets, including [[Thai AirAsia]], [[Indonesia AirAsia]], [[Philippines AirAsia]] and [[AirAsia Cambodia]], which have bases in cities including [[Don Mueang International Airport|Bangkok]], [[Soekarno–Hatta International Airport|Jakarta]], [[Ninoy Aquino International Airport|Manila]] and [[Phnom Penh International Airport|Phnom Penh]]. [[AirAsia X]], the airline’s [[long-haul]] subsidiary, primarily serves long-distance routes. In addition to passenger services, AirAsia manages Teleport, its dedicated [[Cargo airline|freight division]]. Together, these carriers form an extensive network connecting [[Southeast Asia]] with other parts of Asia, Australia, Africa and the Middle East.

==History==
=== 1993-2001: Foundation and early years===
AirAsia was established on 20 December 1993, by [[DRB-HICOM]], a [[Government of Malaysia|Malaysian government-owned conglomerate]], as a full-service carrier. The airline commenced operations on 18 November 1996, with its inaugural flight from Kuala Lumpur to [[Langkawi International Airport|Langkawi]],<ref>{{Cite web|date=12 June 2025 |access-date=12 June 2025 |last=Liu |first=Jim |title=Route Map: AirAsia NS97 Network|website=AeroRoutes |url=https://www.aeroroutes.com/eng/250611-akns97}}</ref> utilising a [[Boeing 737 Classic|Boeing 737-300]].<ref name="Aviation.MY - AirAsia">{{cite web |date=21 September 2020 |title=AirAsia |url=https://www.aviation.my/airlines/airasia/#google_vignette |work=Aviation.MY |access-date=25 November 2024}}</ref> In its early years, AirAsia faced challenges such as high operating costs and competition from established carriers like [[Malaysia Airlines]].<ref name="AirAsia: expanding out of the downturn">{{citation|date=January 2009|title=AirAsia: expanding out of the downturn|url=https://www.aviation.my/airlines/airasia/#google_vignette|work=Aviation Stratergy|access-date=14 December 2024}}</ref>

[[File:Boeing 737-3Y0, AirAsia AN0592352.jpg|thumb|A [[Boeing 737 Classic|Boeing 737-300]] in AirAsia's original livery at [[Sultan Abdul Aziz Shah Airport]], which served as a previous hub, during the airline's period as a government-owned full-service carrier]]
By the late 1990s, AirAsia had accumulated substantial debts, amounting to approximately MYR 40{{nbsp}}million (around US$10.5{{nbsp}}million).<ref>{{cite news|title=Tony Fernandes|url=http://www.businessweek.com/stories/2004-07-11/tony-fernandes|archive-url=https://web.archive.org/web/20120901170259/http://www.businessweek.com/stories/2004-07-11/tony-fernandes|url-status=dead|archive-date=1 September 2012|access-date=29 December 2014|work=Bloomberg Businessweek|date=11 July 2004}}</ref><ref name="Aviation.MY - AirAsia"/> Efforts to stabilise the airline included route expansion, leasing aircraft for [[Hajj|Hajj charters]] and internal discussions about potential management changes.<ref name="The Time When AirAsia Operated the Boeing 747">{{citation|date=21 September 2020|title=The Time When AirAsia Operated the Boeing 747|url=https://mondortiz.com/the-time-when-airasia-operated-the-boeing-747/|work=mondortiz|access-date=14 December 2024}}</ref>

However, these initiatives were insufficient to address the airline's structural issues. The situation deteriorated further following the global aviation downturn after the [[September 11 attacks]]. By September 2001, AirAsia’s debt had risen to around US$11{{nbsp}}million, leaving the company on the [[liquidation|brink of collapse]].

===2001-2002: Transformation into a low-cost carrier===
On 5 September 2001, [[Tony Fernandes]] and [[Kamarudin Meranun]] acquired AirAsia through their company [[Tune Group|Tune Air Sdn Bhd]] for a nominal sum of one [[ringgit]] (approximately US$0.26), taking on its considerable liabilities.<ref>{{cite news|title=Datuk Kamarudin Meranun|url=https://newsroom.airasia.com/leadership/2018/3/28/datuk-kamarudin-meranun|access-date=19 April 2019|work=newsroom.airasia.com|date=28 March 2018|archive-date=27 December 2019|archive-url=https://web.archive.org/web/20191227215313/https://newsroom.airasia.com/leadership/2018/3/28/datuk-kamarudin-meranun|url-status=dead}}</ref> Fernandes, a former executive at [[WarnerMedia|Time Warner]] (now known as [[Warner Bros. Discovery]]), saw an opportunity to transform AirAsia into a low-cost carrier, inspired by the success of airlines such as [[Southwest Airlines]] and [[Ryanair]]. This acquisition marked a turning point in AirAsia’s history, setting the stage for its reinvention as a [[Low-cost carrier|budget airline]].<ref name="Tony Fernandes: The Indo-Malaysian businessman who made flights affordable through AirAsia">{{citation|date=17 October 2024|title=Tony Fernandes: The Indo-Malaysian businessman who made flights affordable through AirAsia|url=https://www.globalindian.com/story/global-indian-exclusive/tony-fernandes-the-indo-malaysian-businessman-who-made-flights-affordable-through-airasia/|work=Global Indian|access-date=25 November 2024}}</ref>

After the acquisition, Fernandes and his team rebranded the airline as a low-cost carrier on 15 January 2002 by adopting a no-frills service model, enabling AirAsia to offer fares that were significantly lower than those of its competitors, particularly Malaysia Airlines.<ref name="Tony Fernandes: The Indo-Malaysian businessman who made flights affordable through AirAsia"/> Promotional fares started as low as MYR 10 (approximately US$2.60), which attracted a large number of passengers.<ref name="AirAsia's Tony Fernandes">{{citation|date=27 July 2021|title=AirAsia's Tony Fernandes|url=https://www.etawau.com/Who/T/TonyFernande.htm|work=etawau|access-date=2 April 2025}}</ref>

In its first year under the low-cost model, AirAsia achieved profitability, marking a significant recovery from its previous financial challenges.<ref name="Tony Fernandes: The Indo-Malaysian businessman who made flights affordable through AirAsia"/> The airline focused on [[Point-to-point transit|point-to-point]] routes and utilised secondary airports, which helped lower operational costs and improve overall efficiency.<ref name="AirAsia ambitious to propel Kuala Lumpur as the world’s leading aviation megahub and Asean as the next Dubai"/>

===2003-2006: Expansion into new markets ===
[[File:Air Asia Boeing 737-300 MRD.jpg|thumb|An AirAsia Boeing 737-375 in the livery used between 2002 and 2005, reflecting the airline's transition to a low-cost carrier model following the [[Tune Group]] acquisition]]
Between 2003 and 2006, AirAsia embarked on a rapid expansion of its routes and infrastructure.<ref name="Tony Fernandes: The Indo-Malaysian businessman who made flights affordable through AirAsia"/> In December 2003, the airline established a [[airline hub|second hub]] at [[Senai International Airport]] in [[Johor Bahru]], expanding its operational reach.<ref name="AirAsia Museum">{{citation|date=|title=Aviation.MY - AirAsia|url=https://museum.airasia.com/history/|work=AirAsia Museum|access-date=25 November 2024}}</ref>  AirAsia also began international operations with flights to [[Phuket International Airport|Phuket]] in December 2003, to [[Don Mueang International Airport|Bangkok]] in February 2004,<ref name="AirAsia Museum"/> and to [[Clark International Airport|Manila]] and [[Xiamen Gaoqi International Airport|Xiamen]] by April 2005.<ref name="AirAsia said to become first budget carrier to serve China">{{citation|date=10 March 2005|title=AirAsia said to become first budget carrier to serve China|url=https://www.globalindian.com/story/global-indian-exclusive/tony-fernandes-the-indo-malaysian-businessman-who-made-flights-affordable-through-airasia/|work=The Star|access-date=2 April 2025}}</ref>

In 2002, the airline became the first in Asia to introduce ticketless travel via [[Airline reservations system|online booking]]s. The airline also launched [[SMS]] booking services, allowing customers to book flights directly from their mobile phones.<ref name="AirAsia Museum"/> In 2003, [[Thai AirAsia]] was founded, and in 2005, [[Indonesia AirAsia]] was launched.<ref name="AirAsia Museum" /> These affiliates allowed the airline to enter new markets, strengthening its regional presence across Southeast Asia.<ref name="AirAsia Museum" /><ref name="Tony Fernandes: The Indo-Malaysian businessman who made flights affordable through AirAsia" />

By the end of 2006, AirAsia’s fleet had seen substantial growth, consisting of 35 Boeing 737-300s and eight [[Airbus A320]]s. Additionally, the airline placed orders for 100 more Airbus A320 aircraft, which helped increase its capacity and frequency of flights, supporting its expanding network.<ref name="AirAsia Museum"/>

===2006-2012: Further expansion===
[[File:AirAsia A320 (9M-AFK) at Kuala Lumpur International Airport.jpg|thumb|An [[Airbus A320 family|Airbus A320]] departing [[Kuala Lumpur International Airport]]. The A320 has served as the workhorse of AirAsia's fleet since 2005.]]
In late 2006, AirAsia's CEO Tony Fernandes introduced a five-year plan designed to strengthen the airline's presence across Asia. The strategy focused on enhancing connectivity between existing destinations and expanding into new markets such as [[Vietnam]], [[Indonesia]], [[Northern and southern China|Southern China]] and [[India]].<ref>{{Cite news |work=The Star |location =Kuala Lumpur |title=AirAsia embarks on 2nd chapter |author=Leong Hung Yee |date=27 December 2006 |url=http://biz.thestar.com.my/news/story.asp?file=/2006/12/27/business/16419327&sec=business}}</ref> As part of this effort, [[Kota Kinabalu International Airport|Kota Kinabalu]]  became a hub on 7 July 2006, followed by [[Kuching International Airport|Kuching]] on 20 July 2006.<ref name="AirAsia Museum"/> These initiatives led to a significant increase in passenger traffic, with AirAsia carrying about 13.9{{nbsp}}million passengers in 2007, compared to 5.7{{nbsp}}million in 2006.{{fact|date=June 2025}}

AirAsia expanded its offerings further in 2009 by launching Redbox, the world’s first low-cost [[courier service]]. The same year, the airline began flights from [[Penang International Airport|Penang]] to [[Hong Kong International Airport|Hong Kong]], adding Penang as another hub in its network.<ref name="AirAsia Museum"/>

In 2011, AirAsia entered into a controversial [[share swap]] agreement with Malaysia Airlines, aiming to reduce competition between the two carriers. However, due to regulatory concerns, this partnership was dissolved in early 2012.<ref>{{Cite news|title=Malaysian Airlines and AirAsia scrap share swap deal |date=3 May 2012 |url=https://www.bbc.com/news/business-17934467 |work=BBC News |access-date=13 December 2022}}</ref><ref>{{cite news|url=http://www.thejakartaglobe.com/seasia/major-overhaul-of-malaysias-airline-sector/458384 |title=Major Overhaul of Malaysia's Airline Sector |work=Jakarta Globe |author=Lopez, Leslie |date=10 August 2011 |url-status=dead |archive-url=https://web.archive.org/web/20120928002539/http://www.thejakartaglobe.com/seasia/major-overhaul-of-malaysias-airline-sector/458384 |archive-date=28 September 2012 }}</ref>

===2013-2019: Strategic Developments and Challenges===
[[File:Air Asia Airbus A320Neo 9M-AGE.jpg|thumb|An Airbus A320neo featuring AirAsia's current livery, introduced in 2016.]]
Between 2013 and 2019, AirAsia continued its expansion strategy, both by launching new routes and growing its affiliate network. Notably, the airline established [[Philippines AirAsia]] and [[AirAsia Japan]] in 2012, followed by [[AIX Connect|AirAsia India]] in 2014. Despite its focus on growth, AirAsia’s efforts to establish airlines in countries such as China, Myanmar, Sri Lanka, Singapore, South Korea and Vietnam were hindered by various challenges and practical constraints.<ref>{{Cite news|title=Malaysia's AirAsia drops joint venture plan to set up base in China |work=Reuters |url=https://www.reuters.com/article/airasia-china-idUSL3N1VM2ZP |date=31 August 2018 |access-date=6 January 2023}}</ref><ref>{{Cite news|title=AirAsia fails in fourth Vietnam joint venture bid |work=VnExpress International |url=https://e.vnexpress.net/news/business/companies/airasia-fails-in-fourth-vietnam-joint-venture-bid-3912796.html |date=21 April 2019 |access-date=6 January 2023}}</ref><ref>{{Cite news|title=AirAsia China MoU has "lapsed" |work=Orient Aviation|url=http://orientaviation.com/articles/3825/airasia-china-mou-has-%E2%80%9Clapsed%E2%80%9D|date=7 September 2018 |access-date=24 December 2024}}</ref><ref>{{Cite news|title=Malaysian firm submits SriLankan Airlines rejuvenation plan |work=ch-aviation |url=https://www.ch-aviation.com/news/62484-malaysian-firm-submits-srilankan-airlines-rejuvenation-plan |date=18 December 2017|access-date=24 December 2024}}</ref><ref>{{Cite news|title=AirAsia gives up Singapore subsidiary plans |work=ch-aviation |url=https://www.ch-aviation.com/news/16212-airasia-gives-up-singapore-subsidiary-plans|date=24 January 2013|access-date=24 December 2024}}</ref><ref>{{Cite news|title=AirAsia Korea prospects fade as Seoul blocks launch |work=ch-aviation |url=https://www.ch-aviation.com/news/28152-airasia-korea-prospects-fade-as-seoul-blocks-launch|date=18 May 2024|access-date=24 December 2024}}</ref>

In 2014, AirAsia became the first Malaysian airline to offer [[Wi-Fi|onboard Wi-Fi]] services through its subsidiary, Tune Box. This innovation responded to the increasing demand for connectivity among travelers, reinforcing AirAsia's reputation as a leader in [[In-flight entertainment|in-flight services]].<ref name="AirAsia acquires 73% stake in Tune Box">{{citation|date=2 December 2015|title=AirAsia acquires 73% stake in Tune Box|url=https://theedgemalaysia.com/article/airasia-acquires-73-stake-tune-box|work=The Edge Malaysia|access-date=25 November 2024}}</ref>

By 2018, AirAsia introduced Teleport, a [[logistics|logistics venture]] under its digital division, to enhance its [[cargo airline|cargo]] and [[e-commerce|e-commerce capabilities]]. Teleport has since become a significant logistics provider, utilising AirAsia’s network to serve businesses and e-commerce platforms across [[Asia Pacific]] and beyond, including key hubs such as Hong Kong, Shanghai, Incheon, Narita, Bangalore and Sydney.<ref name="Why Teleport?">{{citation|date=2024|title=Why Teleport?|url=https://www.teleport.it/air-cargo|work=Teleport|access-date=5 January 2025}}</ref><ref name="The Teleport Way">{{citation|date=2024|title=The Teleport Way|url=https://www.teleport.it/the-teleport-story|work=Teleport|access-date=5 January 2025}}</ref>

The airline was awarded the title of World's Best Low-Cost Airline by [[Skytrax]] for eleven consecutive years, from 2009 to 2019.<ref name="AirAsia Museum"/>

=== 2020–2023: Navigating the Pandemic and Recovery ===
[[File:9M-TLA (31 Oct 2023).jpg|thumb|Teleport, established in 2018 as AirAsia's dedicated freight division, departing from [[Hong Kong International Airport]]]]
The [[COVID-19 pandemic]] had a [[Impact of the COVID-19 pandemic on commercial air transport|significant impact on global aviation]], including AirAsia. In March 2020, the airline suspended most of its flights due to [[Travel during the COVID-19 pandemic|travel restrictions]], resulting in significant revenue losses.<ref>{{Cite news|title=AirAsia announces resumption of domestic flights |url=https://newsroom.airasia.com/news/2020/4/17/airasia-announces-resumption-of-domestic-flights |website=AirAsia Newsroom |date=17 April 2020 |access-date=13 December 2022}}</ref> The airline grounded its fleet and implemented various cost-cutting measures, including layoffs and salary reductions for employees.<ref name="Pay cut and free munch suspension as AirAsia initiates cost-cutting measures">{{citation|date=10 March 2020|title=Pay cut and free munch suspension as AirAsia initiates cost-cutting measures|url=https://www.nst.com.my/business/2020/03/573476/pay-cut-and-free-munch-suspension-airasia-initiates-cost-cutting-measures|work=New Strait Times|access-date=2 April 2025}}</ref><ref name="AirAsia confirms layoffs">{{citation|date=9 October 2020|title=AirAsia confirms layoffs
|url=https://www.nst.com.my/news/nation/2020/10/631023/airasia-confirms-layoffs|work=New Strait Times|access-date=2 April 2025}}</ref> AirAsia also focused on maintaining liquidity by securing loans and receiving government support.<ref name="Capital A's AirAsia Aviation Group in final talks for RM1b funding to refinance US dollar loans, says deputy CEO">{{citation|date=25 March 2025|title=Capital A's AirAsia Aviation Group in final talks for RM1b funding to refinance US dollar loans, says deputy CEO|url=https://theedgemalaysia.com/node/749210|work=The Edge Malaysia|access-date=2 April 2025}}</ref><ref name="REPORT: AirAsia gets bailout from Malaysian government ahead of more job cuts">{{citation|date=13 October 2020|title=REPORT: AirAsia gets bailout from Malaysian government ahead of more job cuts|url=https://asianaviation.com/report-airasia-gets-bailout-from-malaysian-government-ahead-of-more-job-cuts/|work=asianaviation.com|access-date=2 April 2025}}</ref>

In late 2020, the airline launched the Airasia Super App, diversifying its business model beyond [[air travel]] to include services such as [[food delivery]], [[e-commerce]] and logistics.<ref name="AirAsia Museum"/> This move was aimed at adapting to changing consumer behaviors and maintaining a steady revenue stream in the face of reduced air travel.<ref name="airasia.com is the Asean super app for everyone">{{citation|date=8 October 2020|title=airasia.com is the Asean super app for everyone|url=https://newsroom.airasia.com/news/2020/10/8/airasiacom-is-the-asean-super-app-for-everyone#gsc.tab=0|work=asianaviation.com|access-date=2 April 2025}}</ref>

As [[COVID-19 vaccine|vaccination rates]] increased and travel restrictions began to ease in 2021, AirAsia gradually resumed its operations.<ref name="AirAsia on aircraft reboot path">{{citation|date=19 September 2023|title=AirAsia on aircraft reboot path|url=https://www.thestar.com.my/business/business-news/2023/09/19/airasia-onaircraftreboot-path|work=The Star|access-date=25 November 2024}}</ref> The airline restarted [[domestic flight]]s within Malaysia in April 2021, focusing initially on rebuilding its domestic network before reintroducing international routes. By late 2022, AirAsia began reinstating international routes, prioritizing key markets within [[ASEAN]] and beyond. The airline targeted popular destinations in Thailand, Indonesia and India to restore its pre-pandemic network.

On 3 January 2022, AirAsia proposed its corporate name change to Capital A, which subject to shareholders' approval. The proposed name has been approved by the [[Companies Commission of Malaysia]] (SSM) and reserved by the company on 28 December 2021.<ref>{{cite news|url= https://www.theedgemarkets.com/article/air-asia-proposes-name-change-capital-bhd|title=AirAsia proposes name change to Capital A Bhd|author=Sulhi Khalid|publisher=The Edge Markets|date=3 January 2022|accessdate=17 February 2022}}</ref> On 28 January 2022, the company changed its corporate name from AirAsia Group Bhd to Capital A Bhd to reflect the expansion of its business portfolio beyond the core budget airline. However, its airline business continued to use the AirAsia brand.<ref>{{cite news|url=https://www.thestar.com.my/tech/tech-news/2022/01/28/airasia-changes-name-to-capital-a-as-it-grows-beyond-an-airline|title=AirAsia changes name to Capital A as it grows beyond an airline|work=[[The Star (Malaysia)|The Star Online]]|date=28 January 2022|accessdate=17 February 2022}}</ref>

AirAsia's recovery continued throughout 2022, as demand for travel rebounded.<ref name="AirAsia on aircraft reboot path"/> By the end of the year, the airline had carried approximately 9.95{{nbsp}}million passengers. In 2023, AirAsia significantly increased its capacity, with a nine-fold increase in available seats compared to the previous year. This expansion was driven by the resumption of routes and the addition of new aircraft to its fleet. Additionally, the airline expanded its international network by reintroducing routes between Thailand and China.

=== 2024 – present: Strategic Reorganisation and Global Ambitions ===
[[File:9M-XXB - AirAsia X - Airbus A330-343 - ICN (17782543719).jpg|thumb|An [[AirAsia X]] Airbus A330 photographed at [[Incheon International Airport|Seoul-Incheon International Airport]]. In 2024, AirAsia and AirAsia X began their merger into a single entity under the AirAsia Group.]]
On 8 January 2024, [[AirAsia X]] signed a non-binding agreement with Capital A to fully acquire AirAsia Bhd and AirAsia Aviation Group Limited (AAAGL), which oversees AirAsia’s affiliates outside Malaysia. The plan involves merging AirAsia Malaysia, [[Indonesia AirAsia]], [[Philippines AirAsia]] and [[AirAsia Cambodia]] under the AirAsia X brand. Initially, the creation of a new entity, AirAsia Group Berhad, was proposed, but by August 2024, the decision was made to directly acquire AirAsia and AAAGL instead.<ref>{{Cite news|title=AirAsia X to buy AirAsia, AirAsia Aviation Group |last=Curran |first=Andrew |work=ch-aviation.com |date=11 January 2024 |url=https://www.ch-aviation.com/news/135868-airasia-x-to-buy-airasia-airasia-aviation-group |access-date=3 March 2024}}</ref><ref>{{Cite news|title=AirAsia X rejigs path to buy Capital A's aviation interests |last=Curran |first=Andrew |work=ch-aviation.com |date=31 July 2024 |url=https://www.ch-aviation.com/news/143095-airasia-x-rejigs-path-to-buy-capital-as-aviation-interests |access-date=12 August 2024}}</ref> This acquisition, expected to be finalised by 30 May 2025, is projected to provide access to over 200 aircraft and 361 future aircraft orders from Capital A's aviation portfolio, integrating [[Narrow-body aircraft|narrow-body]] and [[wide-body aircraft]] into a unified fleet.<ref name="AirAsia X shareholders unanimously back value accretive acquisition of Capital A’s aviation business">{{citation|date=16 October 2024|title=AirAsia X shareholders unanimously back value accretive acquisition of Capital A's aviation business|url=https://newsroom.airasia.com/news/aax-shareholders-unanimously-back-value-accretive-acquisition-of-capitala-aviation-business#gsc.tab=0|work=The Independent|access-date=25 November 2024}}</ref><ref name="Cut-off date for AAX's takeover of Capital A’s aviation assets extended again, to May 30">{{citation|date=24 March 2025|title=Cut-off date for AAX's takeover of Capital A's aviation assets extended again, to May 30|url=https://theedgemalaysia.com/node/749119|work=The Edge Malaysia|access-date=25 November 2024}}</ref>

In March 2024, AirAsia launched its first flights to [[Perth Airport|Perth]] in [[Australia]] using Airbus [[Airbus A321neo|A321neo]] aircraft.<ref>{{Cite web|url=https://www.aeroroutes.com/eng/231127-ak1q24per|title=AirAsia Expands Kuala Lumpur – Perth Service From March 2024|website=AeroRoutes}}</ref> By late 2024, AirAsia outlined plans to position [[Kuala Lumpur International Airport]] as a key [[airline hub|global aviation hub]].<ref name="Tony Fernandes: “No one has really done a low-cost hub” — AirAsia plans to create a low-cost version of Dubai-style hub in KL & Bangkok">{{citation|date=23 November 2024|title=Tony Fernandes: "No one has really done a low-cost hub" — AirAsia plans to create a low-cost version of Dubai-style hub in KL & Bangkok|url=https://theindependent.sg/tony-fernandes-no-one-has-really-done-a-low-cost-hub-airasia-plans-to-create-a-low-cost-version-of-dubai-style-hub-in-kl-bangkok/|work=The Independent|access-date=25 November 2024}}</ref> As part of this expansion strategy, the airline aimed to increase its fleet size from 79 to 92 aircraft by the end of 2024, while boosting daily flights from 230 to 258. Additionally, AirAsia plans to add eight [[List of AirAsia Group destinations|new destinations]] to its network, bringing the total number of destinations to 106, up from 98.<ref name="AirAsia ambitious to propel Kuala Lumpur as the world’s leading aviation megahub and Asean as the next Dubai">{{citation|date=23 November 2024|title=AirAsia ambitious to propel Kuala Lumpur as the world's leading aviation megahub and Asean as the next Dubai|url=https://newsroom.airasia.com/news/airasia-ambitious-to-propel-kuala-lumpur-as-the-worlds-leading-aviation-megahub-and-asean-as-the-next-dubai|work=newsroom.airasia.com|access-date=25 November 2024}}</ref><ref name="AirAsia sets sights on serving North America, Europe, and Africa by 2030">{{citation|date=17 October 2024|title=AirAsia sets sights on serving North America, Europe, and Africa by 2030|url=https://www.ttgasia.com/2024/10/17/airasia-sets-sights-on-serving-north-america-europe-and-africa-by-2030/|work=TTG Asia|access-date=2 April 2025}}</ref>

[[File:AirAsia Airbus A321neo 9M-VAB Perth 2024 (01).jpg|thumb|left|An AirAsia [[Airbus A321neo]] at [[Perth Airport]], [[Western Australia]]]]
As of November 2024, to support its operational growth, AirAsia is considering acquiring up to 100 smaller [[regional jet|regional aircraft]]. Discussions are underway with [[Airbus]], [[Comac]] and [[Embraer]], with potential options including the [[Airbus A220]], [[Comac C919]] and [[Embraer E-Jet E2 family|Embraer E2]] families. These aircraft would complement AirAsia's existing [[Airbus A320 family|Airbus A320]] and [[Airbus A321|A321]] aircraft, enabling the airline to better serve [[Secondary city|secondary routes]] and adapt to market demands.<ref name="AirAsia Aviation Group discussing acquisition of regional airliners with Airbus, COMAC and Embraer">{{citation|date=28 November 2024|title=AirAsia Aviation Group discussing acquisition of regional airliners with Airbus, COMAC and Embraer|url=https://centreforaviation.com/news/airasia-aviation-group-discussing-acquisition-of-regional-airliners-with-airbus-comac-and-embraer-1293524|work=CAPA|access-date=29 November 2024}}</ref>

Capital A, AirAsia's parent company, took significant steps to resolve its [[Financial crisis|financial challenges]]. Capital A had been classified under Practice Note 17 (PN17) due to financial difficulties caused by the COVID-19 pandemic. PN17 is a status issued by Malaysia’s [[stock exchange]], [[Bursa Malaysia]], to companies facing financial distress, requiring them to submit a recovery plan to remain [[Public company|publicly listed]]. In December 2024, Capital A submitted its proposed [[Financial regulation|regularisation plan]] to exit PN17, which includes a reduction of accumulated losses and the disposal of its aviation businesses to AirAsia X. The company aimed to complete the process and exit PN17 by the first quarter of 2025, once all necessary approvals are in place.<ref name="Capital A submits regularisation plan to Bursa Malaysia to exit PN17">{{citation|date=23 December 2024|title=Capital A submits regularisation plan to Bursa Malaysia to exit PN17|url=https://newsroom.airasia.com/news/2024/12/23/capital-a-submits-regularisation-plan-to-bursa-malaysia-to-exit-pn17#gsc.tab=0|work=AirAsia Newsroom|access-date=5 January 2025}}</ref><ref name="Capital A to exit PN17 status by Q1 2025, says Fernandes">{{citation|date=23 December 2024|title=Capital A to exit PN17 status by Q1 2025, says Fernandes|url=https://www.freemalaysiatoday.com/category/nation/2024/12/23/capital-a-to-exit-pn17-status-by-q1-2025-says-fernandes/|work=Free Malaysia Today|access-date=5 January 2025}}</ref>

In line with its broader turnaround strategy, AirAsia plans to launch a new [[Arab states of the Persian Gulf|Gulf]] hub and resume [[long-haul flight|long-haul services]] to Europe, including [[Gatwick Airport|London Gatwick]].<ref name="AirAsia Eyes New Gulf Hub, Europe Expansion in 2025">{{citation|last1=Velani
|first1=Bhavya
|date=2 July 2025|title=AirAsia Eyes New Gulf Hub, Europe Expansion in 2025
|url=https://aviationa2z.com/index.php/2025/07/02/airasia-eyes-new-gulf-hub-europe-expansion-in-2025|work=Free Malaysia Today|access-date=2 July 2025}}</ref> In June 2025, CEO Tony Fernandes stated that [[Ras Al Khaimah]] and a city in [[Saudi Arabia]] were among four shortlisted locations for the proposed [[airline hub|hub]], while [[Dubai]] and [[Sharjah]] were ruled out due to operational considerations. The hub is intended to strengthen the airline’s presence in the [[Middle East]] and support connectivity between [[Southeast Asia]] and [[Europe]].<ref name="AirAsia considering Ras Al Khaimah or Saudi Arabia for Gulf hub, CEO says">{{citation|date=30 June 2025|title=AirAsia considering Ras Al Khaimah or Saudi Arabia for Gulf hub, CEO says|url=https://www.thenationalnews.com/business/aviation/2025/06/30/airasia-considering-ras-al-khaimah-or-saudi-arabia-for-gulf-hub-ceo-says/|work=thenationalnews|access-date=2 July 2025}}</ref>

In July 2025, AirAsia signed a US$12.25{{nbsp}}billion ([[ringgit|RM]]51.71{{nbsp}}billion) agreement with Airbus to acquire 50 [[Airbus A321XLR]] aircraft, with options to convert an additional 20 in the future. These [[Flight length|extra-long-range]] narrowbody jets offer improved fuel efficiency and extended range compared to the A321neo, enabling the airline to operate low-cost services to Europe via one-stop [[layover|connections]] through the Middle East, and to the [[United States]] with two-stop routes. Fernandes stated that these flights would be offered at fares significantly lower than those currently available in the market.<ref name="Long-range jet deal to revive AirAsia’s plans to fly to the US, Europe — Fernandes">{{citation|date=5 July 2025|title=Long-range jet deal to revive AirAsia's plans to fly to the US, Europe — Fernandes|url=https://theedgemalaysia.com/node/761492|work=The Edge Malaysia|access-date=5 July 2025}}</ref>

==Destinations==
{{Further|List of AirAsia Group destinations}}
AirAsia has rapidly expanded its domestic and international network since its rebranding as a [[low-cost carrier]] in 2001. The airline's [[Airline hub|primary hub]] is located at [[Kuala Lumpur International Airport |Kuala Lumpur International Airport (KLIA)]], where it operates a substantial portion of its flights. AirAsia operates a broad [[domestic flight|domestic network]] within Malaysia, connecting numerous cities and regional hubs across the country. Key destinations include major cities like Kuala Lumpur, Penang, Kota Kinabalu and Kuching.

[[International flight|Internationally]], AirAsia operates numerous routes across [[Southeast Asia]] and beyond, offering destinations in countries such as Thailand, Indonesia, the Philippines, Singapore and mainland China. The airline has also expanded into other regions, including India and Australia. This broad network has enabled AirAsia to become a significant player in the regional and international aviation markets, catering to both business and leisure travelers.

In addition to its primary operations at KLIA’s low-cost terminal, AirAsia (Malaysia) has developed secondary hubs to enhance regional connectivity. These hubs include [[Penang International Airport]] which acts as a gateway in northern [[Peninsular Malaysia]], [[Kota Kinabalu International Airport]] and [[Kuching International Airport]] facilitating travel in [[East Malaysia|Malaysian Borneo]] and [[Senai International Airport]] in [[Johor Bahru]], which serves the southern region of Peninsular Malaysia and provides convenient access to and from [[Singapore]]. Together, these hubs play a vital role in supporting AirAsia’s extensive network, ensuring that the airline can efficiently serve its domestic and international markets.

=== Interline agreements ===
* [[Citilink]]<ref>{{Cite web|url=https://aviationweek.com/air-transport/airlines-lessors/airasia-plans-interline-full-service-carrier-2025|title=AirAsia Plans To Interline With Full-Service Carrier In 2025 &#124; Aviation Week Network|website=aviationweek.com}}</ref>

==Fleet==
===Current fleet===
[[File:21-SEP-2022 - 3K684 KUL-SIN (A320 - 9V-JSJ) (04).jpg|thumb|A lineup of AirAsia Airbus A320s at [[Klia2|KLIA Terminal 2]] in September 2022]]
{{As of|2025|8}}, AirAsia operates the following aircraft:<ref>{{cite magazine |title=Global Airline Guide 2025 - AirAsia |magazine=Airliner World |date=September 2025 |page=66}}</ref>
{| class="wikitable" style="margin:0.5em auto; text-align:center"
|+ AirAsia fleet
|-
! Aircraft
! In service
! Orders
! Passengers
! Notes
|-
|rowspan="2"|[[Airbus A320-200]]
|rowspan="2"|69
|rowspan="2"|&mdash;
|180
|rowspan="2"|4 ex. [[MYAirline]] aircraft
|-
|186
|-
|[[Airbus A320neo]]
|29
|&mdash;
|186
|
|-
|[[Airbus A321LR]]
|&mdash;
|36
|<abbr title="To Be Announced">TBA</abbr>
|Delivery will commence in 2025.<ref>{{Cite news |title=A321LR joins AirAsia's Airbus order book |url=https://theedgemalaysia.com/node/702000 |work=The Edge Malaysia |date=22 February 2024 |archive-date=10 May 2024 |access-date=22 February 2024 |archive-url=https://web.archive.org/web/20240510072442/https://theedgemalaysia.com/node/702000 |url-status=dead }}</ref>
|-
|[[Airbus A321neo]]
|8
|323<ref name="airbus.com">Airbus Orders and Deliveries (XLS), monthly updated, accessed via {{cite web |title = Orders & deliveries |publisher=Airbus SAS |url=https://www.airbus.com/en/products-services/commercial-aircraft/market/orders-and-deliveries |website= Airbus |date=16 June 2021 |access-date=2 September 2023}}</ref>
|236
|
|-
! colspan="7" scope="row" |{{anchor|Cargo_fleet}}Teleport fleet
|-
|[[Airbus A321-200|Airbus A321-200/P2F]]
|3
|&mdash;<ref>{{cite web | url=https://www.ch-aviation.com/portal/news/129024-airasia-group-eyes-growth-19-more-aircraft-in-2023 | title=AirAsia Group eyes growth, 19 more aircraft in 2023 | website=ch-aviation.com |date=25 June 2023 }}</ref>
| <abbr title="No seats, cargo configuration">Cargo</abbr>
|9M-TLA, 9M-TLB and 9M-TLP
|-
!Total
!109
!359
! colspan="4" |
|}

===Private aircraft===
{| class="wikitable" style="margin:0.5em auto; text-align:center"
|+ AirAsia Private fleet
|-
!Aircraft
!In service
!Orders
!Passengers
!Notes
|-
|[[Bombardier Global Express]]
|1
|0
|13
|9M-CJG 
|-
!Total
!1
!0
!13
!
|}

===Fleet renewal and development===
[[File:AirAsia Boeing 747-200 KvW.jpg|thumb|An AirAsia Boeing 747-200 (N620FF) in a hybrid AirAsia-[[Tabung Haji]] livery leased from [[Tower Air]] for charter operations during the [[Hajj]] season in 2000]]
Previously operating the [[Boeing 737-300]], AirAsia has now completely converted to the [[Airbus A320 family]].

In June 2011, AirAsia ordered 200 Airbus [[Airbus A320neo family|A320neos]] at the [[Paris Air Show]].<ref name=BBC/><ref name=FT/> The planes were originally due to become available in 2015, and the deal was one of the largest ever for commercial aircraft in a single order.<ref name=BBC>{{cite news|url= https://www.bbc.co.uk/news/business-13884433|title=Airbus and AirAsia announce record deal for 200 planes|work=BBC News|date=23 June 2011|access-date=23 June 2011|archive-url=https://web.archive.org/web/20110623112044/http://www.bbc.co.uk/news/business-13884433|archive-date= 23 June 2011|url-status= live}}</ref> The deal was worth US$18&nbsp;billion at list prices, although AirAsia will have obtained a substantial discount from those prices.<ref name="FT">{{cite news|url= https://www.ft.com/content/e83d5dc2-9d9e-11e0-9a70-00144feabdc0 |archive-url=https://ghostarchive.org/archive/20221210/http://www.ft.com/cms/s/0/e83d5dc2-9d9e-11e0-9a70-00144feabdc0.html |archive-date=10 December 2022 |url-access=subscription |url-status=live|title=Airbus secures 200 jet order from AirAsia|work=Financial Times|location=London|date =23 June 2011|author=Odell, Mark|author2=Boxell, James}}</ref> The deal makes AirAsia Airbus' single biggest customer.<ref name="Reuters">{{cite news|url= https://www.reuters.com/article/uk-airshow-airasia-fernandes-idUSLNE75M05X20110623 |title=AirAsia's Fernandes bets big on boyhood idea|work=Reuters|date=23 June 2011|access-date=23 June 2011}}</ref> On 13 December 2012, AirAsia placed an order for an additional 100 Airbus A320 jets, splitting it between 64 A320neo and 36 A320ceo.<ref name="www.airbus.com/presscentre">{{cite news|title=AirAsia orders 100 more A320s|url=http://www.airbus.com/presscentre/pressreleases/press-release-detail/detail/airasia-orders-100-more-a320s/|access-date=13 December 2012}}</ref>

At the [[Farnborough International Airshow]] in 2016, AirAsia ordered 100 A321neos at an estimated cost of US$12.6{{nbsp}}billion at list prices.<ref>{{cite web|url=https://www.bloomberg.com/news/articles/2016-07-12/boeing-and-airbus-neck-and-neck-at-air-show-after-indian-order|title=Airbus's $12.6 Billion AirAsia Order Trounces Boeing at Air Show|date=12 July 2016|publisher=Bloomberg L.P.}}</ref> AirAsia planned to fly these larger aircraft to airports that had infrastructure constraints.<ref>{{cite web|url=https://blogs.crikey.com.au/planetalking/2016/07/13/60649/|title=Airbus wins a trophy order from Air Asia for 100 A321 NEOs|date=13 July 2016}}</ref> AirAsia received its first A320neo in September 2016.

At the 2019 Farnborough Airshow, AirAsia further increased its orders for A320 aircraft, in the process also becoming Airbus' largest customer for the A321neo variant.<ref>{{cite web|url=https://www.airbus.com/en/newsroom/press-releases/2019-06-airasia-upsizes-a320neo-order-to-larger-a321neo |title=AirAsia upsizes A320neo order to larger A321neo |publisher=[[Airbus]] |date=18 June 2019 |access-date=18 May 2022}}</ref> With this order, the total number of orders that AirAsia had placed for the [[Airbus A320 family]] climbed to 592, reaffirming the carrier's position also as the largest airline customer for the Airbus single aisle product line.<ref name="a321neo">[http://www.airbus.com/newsevents/news-events-single/detail/airasia-places-major-order-for-100-a321neo AirAsia places major order for 100 A321neo] {{Webarchive|url=https://web.archive.org/web/20161130054237/http://www.airbus.com/newsevents/news-events-single/detail/airasia-places-major-order-for-100-a321neo/|date=30 November 2016}} Airbus, 12 July 2016</ref> However, as a consequence of the [[COVID-19 pandemic]] on aviation, the orders for the new A320 family of aircraft were reworked by mutual agreement between AirAsia and [[Airbus]] in October 2021, with deliveries now scheduled to extend to 2035, among other undisclosed changes in purchase terms.<ref>{{cite news|url=https://www.reuters.com/business/aerospace-defense/malaysias-airasia-group-reaffirms-commitment-fleet-migration-airbus-a321neo-2021-10-06/ |title=Malaysia's AirAsia Group restructures its huge Airbus plane order |date=6 October 2021 |access-date=18 May 2022}}</ref>

===Former fleet===
AirAsia formerly operated the following aircraft:{{Citation needed|date=September 2024}}

{| class="wikitable" style="margin:0.5em auto; text-align:center"
|+ AirAsia former fleet
|-
!Aircraft
!Total
!Introduced
!Retired
!Replacement 
!Notes
|-
|[[Boeing 737-300]]
|32
|1996
|2009
|[[Airbus A320-200]]
|
|-
|rowspan=2|[[Boeing 747-200B]]
|2
|2000
|2000
|rowspan=3|None
|Leased from [[Tower Air]]
|-
|3
|2003
|2003
|Leased from [[Air Atlanta Icelandic]] and [[European Aviation Air Charter]].
|-
|[[McDonnell Douglas MD-11|McDonnell Douglas MD-11ER]]
|1
|1999
|2000
|Leased from [[World Airways]]
|}

==Services==
===On board===
[[File:AirAsia Chicken Rice meal.jpg|thumb|Chicken rice meal served on a flight from Malaysia to Singapore.]]
AirAsia offers "Santan" menu, with options to [[buy on board]] offering food, drinks, merchandise and duty free for purchase. Pre-purchase of "Santan" meals is available at a lower price than on board, and with additional options <ref>"[https://archive.today/20080902040133/http://www.airasia.com/site/in/en/snackAttack.jsp Snack Attack]." ''AirAsia''. Retrieved 24 November 2008.</ref> AirAsia is accredited by the KL Syariah Index of Bursa Malaysia, and in accordance with [[Sharia]]h principles, it does not serve [[alcohol (drug)|alcohol]] or [[pork]]. However, this applies only to the regional AirAsia group flights, and not to the AirAsia X flights, which do sell wine and beer on board.<ref>[http://www.airasia.com/au/en/inflight-comforts/d7-in-flight-menu.page ''AirAsia X Inflight food & beverage''] {{Webarchive|url=https://web.archive.org/web/20150102164121/http://www.airasia.com/au/en/inflight-comforts/d7-in-flight-menu.page |date=2 January 2015 }}. AirAsiaX. Retrieved 2 January 2015.</ref>

===Frequent-flyer program===
AirAsia has launched a programme called "AirAsia rewards", formerly known as "BIG". Under this programme, it will issue loyalty points to AirAsia customers and third-party merchants. Points can then be used to redeem AirAsia flights.<ref>{{cite news |url= http://www.flightglobal.com/articles/2011/09/21/362351/airasia-to-launch-loyalty-programme.html |date=21 September 2011 |title=AirAsia to launch frequent-flyer program |work=Flightglobal |access-date=21 September 2011 |author=Govindasamy, Siva}}</ref>

==Corporate affairs==
[[File:KLIA LCCT frontview.jpg|thumb|The former KLIA LCCT (converted into a cargo terminal after the completion of KLIA Terminal 2) housed the AirAsia head office until the opening of RedQuarters.]]
The head office is the Red Quarters (RedQ) at [[Kuala Lumpur International Airport]] in [[Sepang]], [[Selangor]].<ref>{{cite web|url=https://careers.airasia.com/where-we-are1|title=Where We Are|publisher=AirAsia|accessdate=24 March 2022|quote=Jalan Pekeliling 5, Lapangan Terbang Antarabangsa Kuala Lumpur, 64000 KLIA, Selangor}}</ref> This facility also serves as the company's [[registered office]].<ref>{{cite web|url=https://capitala.airasia.com/misc/ar2020.pdf|title=Annual Report 2020|publisher=AirAsia|accessdate=22 May 2022|page=27 (PDF p. 31/299)|quote=REGISTERED OFFICE AirAsia Group Berhad [...] RedQ, Jalan Pekeliling 5 Lapangan Terbang Antarabangsa Kuala Lumpur (klia2) 64000 KLIA Selangor Darul Ehsan}}</ref>

The airline has moved its head office to a new {{convert|613383|sqft|sqm|abbr=on|order=flip}}, RM140mil facility constructed at [[klia2]] (renamed as KLIA Terminal 2 in June 2023) on 7 November 2016.<ref name=RedQ>"[http://www.thestar.com.my/News/Nation/2014/11/15/RedQuarters-set-to-become-AirAsias-global-HQ-by-2016/ RedQuarters set to become AirAsia’s global HQ by 2016 ]" ([https://web.archive.org/web/20141118202611/http://www.thestar.com.my/News/Nation/2014/11/15/RedQuarters-set-to-become-AirAsias-global-HQ-by-2016/ Archive]). ''[[The Star (Malaysia)|The Star]]''. 15 November 2014. Retrieved 2 September 2015.</ref> Until the new head office opened, the airline's head office was located in the KLIA LCCT. The new klia2 head office has been scheduled to open at the end of 2015.<ref>"[http://www.themalaysianinsider.com/malaysia/article/airasia-denies-funding-issues-in-moving-hq-to-klia2 AirAsia denies funding issues in moving HQ to klia2]" ([https://web.archive.org/web/20140605031526/http://www.themalaysianinsider.com/malaysia/article/airasia-denies-funding-issues-in-moving-hq-to-klia2 Archive]). ''[[The Malaysian Insider]]''. 2 June 2014. Retrieved 28 August 2014.</ref> The former registered office was on level 13 of the Menara Prima Tower B in [[Petaling Jaya]].<ref>"[http://www.airasia.com/docs/common-docs/investor-relations/annual-report-2013.pdf Annual Report 2013]" ([https://web.archive.org/web/20140903151743/http://www.airasia.com/docs/common-docs/investor-relations/annual-report-2013.pdf Archive]). AirAsia. Retrieved 29 August 2014. p. 33/306. "HEAD OFFICE LCC Terminal, Jalan KLIA S3 Southern Support Zone, KLIA, 64000 Sepang, Selangor Darul Ehsan, Malaysia" and "REGISTERED OFFICE AirAsia Berhad (Company No. 284669-W) B-13-15, Level 13, Menara Prima Tower B Jalan PJU 1/39, Dataran Prima 47301 Petaling Jaya Selangor Darul Ehsan, Malaysia"</ref>

RedQ is scheduled to hold about 2,000 AirAsia and [[AirAsia X]] employees.<ref name=RedQ/> Aireen Omar, the AirAsia Country CEO of Malaysia, stated that the headquarters needed to be redesigned because in the klia2 plans the location of the control tower had been changed.<ref name=ABNHQ>"[http://news.abnxcess.com/2014/06/airasias-new-hq-to-be-completed-by-end-2015/ AirAsia’s new HQ to be completed by end-2015] {{webarchive|url=https://web.archive.org/web/20140903193233/http://news.abnxcess.com/2014/06/airasias-new-hq-to-be-completed-by-end-2015/ |date=3 September 2014 }}." [[ABNXcess]]. 4 June 2014. Retrieved 29 August 2014.</ref> Construction on the facility was scheduled to begin in July 2014.<ref>Lim, Levina. "[http://www.theedgemalaysia.com/business-news/292612-airasia-delay-in-moving-hq-to-klia2-not-due-to-funding-issues.html AirAsia: Delay in moving HQ to klia2 not due to funding issues]" ([https://archive.today/20140829123618/http://www.theedgemalaysia.com/business-news/292612-airasia-delay-in-moving-hq-to-klia2-not-due-to-funding-issues.html Archive]). ''[[The Edge (Malaysia)]]''. Tuesday 3 June 2014. Retrieved 29 August 2014.</ref> [[Malaysia Airports Holdings]] is leasing the land that will be occupied by the headquarters.<ref name=ABNHQ/> January Ann Baysa, an AirAsia X [[flight attendant]] from the [[Philippines]], gave the building the name "RedQuarters" or "RedQ".<ref name=RedQ/>

===Business highlights{{Table alignment}}===
{| class="wikitable defaultcenter"
|+AirAsia Group/Capital A business highlights<ref name="financial">{{Cite web|title=Annual Report |url=https://www.capitala.com/ar.html |website=Capital A Berhad |access-date=13 December 2022}}</ref>
! colspan="8" |Financial performance ([[Malaysian ringgit|RM]] million)
! colspan="6" |Operating highlights (group)
|-
!Fiscal year
![[Revenue]]
![[Expenses]]
![[Operating income]]
![[Net income]]
![[Assets]]
![[Liability (financial accounting)|Liabilities]]
![[Equity (finance)|Equity]]
![[Passengers|Pax]]
!Available seats
![[Passenger load factor|Load factor]] (%)
![[Revenue passenger|RPK]] (million)
![[Available seat kilometer|ASK]] (million)
!Fleet size
|-
!2008
|2,855
|3,207
|{{color|red|&minus;352}}
|{{color|red|&minus;496}}
|9,406
|7,800
|1,606
|11,808,058
|15,744,077
|75.00
|14,439
|16,890
|65
|-
!2009
|3,133
|2,220
|913
|506
|11,398
|8,777
|2,621
|14,253,244
|19,004,325
|75.00
|16,890
|22,159
|84
|-
!2010
|3,948
|2,881
|1,067
|1,061
|13,240
|9,599
|3,641
|25,680,609
|33,058,197
|77.45
|29,612
|38,704
|90
|-
!2011
|4,495
|3,332
|1,163
|555
|13,906
|9,870
|4,036
|29,975,005
|37,505,692
|79.81
|35,090
|43,940
|97
|-
!2012
|4,946
|3,917
|1,029
|790
|15,729
|10,869
|4,860
|34,137,594
|42,974,280
|73.83
|38,699
|48,581
|118
|-
!2013
|5,112
|4,249
|863
|362
|17,856
|12,855
|5,001
|42,431,075
|53,777,570
|75.59
|47,880
|60,261
|154
|-
!2014
|5,416
|4,590
|826
|83
|20,664
|16,109
|4,555
|45,578,458
|58,185,900
|77.41
|52,183
|66,625
|172
|-
!2015
|6,298
|4,702
|1,596
|541
|21,316
|16,865
|4,451
|50,258,794
|62,809,426
|79.46
|58,479
|73,209
|171
|-
!2016
|6,846
|4,735
|2,111
|1,619
|21,986
|15,358
|6,628
|54,778,693
|63,826,307
|85.61
|65,971
|77,266
|174
|-
!2017
|9,710
|7,549
|2,161
|1,571
|21,674
|14,964
|6,710
|63,385,096
|72,283,184
|83.75
|74,986
|85,961
|205
|-
!2018
|10,638
|9,419
|1,219
|1,695
|18,550
|12,365
|6,185
|72,907,649
|86,089,380
|81.98
|84,490
|101,446
|226
|-
!2019
|11,860
|11,136
|725
|{{color|red|&minus;283}}
|25,595
|22,684
|2,911
|83,107,856
|97,585,626
|80.18
|96,245
|112,995
|246
|-
!2020
|3,274
|8,697
|{{color|red|&minus;5,422}}
|{{color|red|&minus;5,888}}
|19,866
|23,436
|{{color|red|&minus;3,570}}
|22,800,877
|30,584,954
|74.76
|21,642
|29,296
|247
|-
!2021
|1,836
|4,682
|{{color|red|&minus;2,846}}
|{{color|red|&minus;3,721}}
|20,030
|26,453
|{{color|red|&minus;6,423}}
|7,740,504
|10,808,358
|71.78
|6,231
|8,724
|213
|-
!2022
|6,437
|7,831
|{{color|red|&minus;1,394}}
|{{color|red|&minus;3,304}}
|19,928
|29,445
|{{color|red|&minus;9,517}}
|34,197,289
|40,833,504
|83.72
|33,005
|39,773
|209
|-
!2023
|14,693
|14,547
|145
|{{color|red|&minus;96}}
|28,455
|39,080
|{{color|red|&minus;10,625}}
|49,250,326
|55,907,707
|88.09
|57,389
|66,164
|216
|}

;Notes
*Data before 2008 were excluded from the table as figures from 2000 to 2007 were compounded using a different fiscal year period.
*The financial highlights table only includes figures from the Capital A Consolidated Airlines Group consisting of its main affiliate in Malaysia, and sub-affiliates [[Indonesia AirAsia]] and [[Philippines AirAsia]].<ref>{{Cite news|title=CAPITAL A FOURTH QUARTER 2022 AND FULL FINANCIAL YEAR 2022 OPERATING RESULTS |date=26 January 2023 |url=https://newsroom.airasia.com/news/capital-a-4q2022-ops-stats |website=AirAsia Newsroom |access-date=27 January 2023}}</ref>
*

==Affiliate airlines==
===AirAsia Cambodia===
{{Main|AirAsia Cambodia}}
In May 2017, AirAsia planned to open a subsidiary company in [[Cambodia]] to handle an increase of tourists from Malaysia visiting to the Cambodian cities of [[Phnom Penh]], [[Siem Reap]] and [[Sihanoukville, Cambodia|Sihanoukville]].<ref>{{Cite news|title=AirAsia to set up Cambodian subsidiary — report |first=Adela Megan |last=Willy |work=The Edge Markets |date=16 May 2017 |url=https://www.theedgemarkets.com/article/airasia-set-cambodian-subsidiary-%E2%80%94-report |access-date=9 December 2022}}</ref> On 9 December 2022, AirAsia and Sivilai Asia signed a joint venture agreement to establish AirAsia Cambodia,<ref name="cambodia-launch" /> with AirAsia owning majority of the airline.<ref>{{Cite news|title=AirAsia to Now Launch a Low-Cost Carrier in Cambodia |work=Skift |url=https://skift.com/blog/airasia-to-now-launch-a-low-cost-carrier-in-cambodia/ |date=9 December 2022 |access-date=9 December 2022}}</ref> The airline commenced operations on 2 May 2024.<ref name="cambodia-launch">{{Cite news|title=AirAsia launches new low cost airline in Cambodia |work=The Star |date=9 December 2022 |access-date=9 December 2022 |url=https://www.thestar.com.my/business/business-news/2022/12/09/airasia-launches-new-low-cost-airline-in-cambodia}}</ref>

===AirAsia India===
{{Main|AirAsia India}}
AirAsia India was the Indian affiliate of AirAsia. The airline was announced as a joint venture between AirAsia, Arun Bhatia, and Tata Sons on 19 February 2013. It commenced operations on 12 June 2014.<ref>{{cite news|url=http://profit.ndtv.com/news/corporates/article-airasia-india-tickets-on-sale-from-friday-389821|title=Maiden flight of AirAsia's India venture|access-date=19 July 2015|publisher=NDTV}}</ref> The airline is headquartered in [[Chennai]],<ref>{{cite news|url=http://www.thehindu.com/business/Industry/airasia-launches-india-ops-from-bangalore/article6107551.ece|title=Airasia launches India ops|newspaper=The Hindu|date=12 June 2014}}</ref> with its primary hub at [[Kempegowda International Airport]], [[Bangalore]].<ref>{{cite news|url=http://timesofindia.indiatimes.com/business/india-business/AirAsia-India-to-shift-its-base-from-Chennai-to-Bangalore/articleshow/35777333.cms|title=AirAsia India to shift its base from Chennai to Bangalore|date=30 May 2014|newspaper=The Times of India}}</ref><ref>{{cite news|url=http://www.newindianexpress.com/cities/chennai/Chennai-Not-an-Ideal-Airline-Destination/2014/07/26/article2348407.ece|archive-url=https://web.archive.org/web/20140729152647/http://www.newindianexpress.com/cities/chennai/Chennai-Not-an-Ideal-Airline-Destination/2014/07/26/article2348407.ece|url-status=dead|archive-date=29 July 2014|title=Chennai Not an Ideal Airline Destination?|newspaper=The New Indian Express|date=26 July 2014}}</ref>

In November 2020, AirAsia reviewing its India operations run in partnership with Tata Sons signalling a possible exit from the country.<ref>{{Cite web|date=18 November 2020|first=Reeba |last=Zachariah|title=AirAsia India: AirAsia may exit India, end joint venture with Tata Sons|url=https://timesofindia.indiatimes.com/business/india-business/airasia-may-exit-india-end-jv-with-tata-sons/articleshow/79271376.cms|access-date=1 December 2020|website=The Times of India|language=en}}</ref> The airline was later sold to Tata Sons in 2022, making it a wholly owned subsidiary of [[Air India Limited]].<ref>{{Cite news|date=30 December 2020|title=Tata grabs bigger slice of AirAsia and India's airline industry|language=en-GB|work=BBC News|url=https://www.bbc.com/news/business-55481213|access-date=31 December 2020}}</ref><ref>{{Cite news|title=AirAsia sells its remaining shares to Tata Group-owned Air India |url=https://www.theweek.in/news/biz-tech/2022/11/02/airasia-sells-its-remaining-shares-to-tata-group-owned-air-india.html |work=The Week |date=2 November 2022 |access-date=3 November 2022}}</ref> The airline merged with Air India Express in 2023.<ref name="How the Tata Group’s airline merger plan will unfold">{{cite news |url=https://indianexpress.com/article/explained/explained-economics/tata-group-air-india-express-air-asia-vistara-consolidation-8163659/|title =How the Tata Group's airline merger plan will unfold|date=23 September 2022|access-date=24 October 2022|work=The Indian Express}}</ref>

===AirAsia Japan===
{{Main|AirAsia Japan}}
AirAsia Japan was the Japanese low-cost airline affiliate of AirAsia based in [[Chubu Centrair International Airport|Nagoya]] and formerly in [[Narita International Airport|Narita]]. The airline was first announced as a joint venture between AirAsia and [[All Nippon Airways]] in 2011.<ref name="pr">{{cite web|url=http://www.ana.co.jp/eng/aboutana/press/2011/110721.html|title= ANA Official Press Release on the establishment of AirAsia Japan|publisher=Ana.co.jp|date=21 July 2011|access-date=15 October 2012}}</ref> It flew its first flight in August 2012.<ref name="pr" /> The joint venture was terminated in June 2013, which led to the airline ceasing operations on 27 October 2013.<ref>{{cite web|url=http://www.thestar.com.my/Business/Business-News/2013/06/26/AirAsia-terminates-Japan-joint-venture.aspx|title=AirAsia terminates Japan joint venture|work=The Star|date=26 June 2013|access-date=4 December 2013|archive-date=20 December 2019|archive-url=https://web.archive.org/web/20191220095509/https://www.thestar.com.my/Business/Business-News/2013/06/26/AirAsia-terminates-Japan-joint-venture.aspx|url-status=dead}}</ref>

A relaunch of AirAsia Japan was announced in 2014.<ref>{{cite web|url=http://www.airasia.com/jp/en/press-releases/airasia-to-re-enter-japan-low-cost-carrier-market.page|title=AirAsia to re-enter Japan's low cost carrier market|publisher=AirAsia|date=1 July 2014}}</ref> It recommenced operations on 29 October 2017, but due to low passenger demand caused by [[COVID-19 pandemic]], it ceased operations on 5 October 2020.<ref>{{cite web |title=Malaysia's AirAsia shuts Japan operations |url=https://www.reuters.com/article/idUSKBN26Q1A9/ |website=reuters.com |publisher=[[Reuters]] |access-date=15 May 2024 |language=English |date=5 October 2020 }}</ref>

===AirAsia X===
{{Main|AirAsia X}}
AirAsia X is the [[long-haul|long-haul operation]] of AirAsia. The franchise is able to keep costs down by using a universal ticketing system.<ref name="The Star X-citing deals">{{cite news |work=[[The Star (Malaysia)|The Star]]|date=6 January 2007 |title=X-citing deal for air travellers |url=http://thestar.com.my/news/story.asp?file=/2007/1/6/nation/16493788&sec=nation |archive-url=https://web.archive.org/web/20071011201247/http://thestar.com.my/news/story.asp?file=%2F2007%2F1%2F6%2Fnation%2F16493788&sec=nation |url-status=dead |archive-date=11 October 2007 }} The airline will be operating "incredibly" cheap prices to and from Asia to the east coast of Australia</ref> AirAsia X is also affiliated with [[Virgin Group]]<ref>{{cite news|work=[[Sydney Morning Herald]]|title=AirAsia X en route|url=http://www.smh.com.au/news/xchange/primary-must-be-keen-to-stay-in/2007/09/18/1189881511562.html?page=2|date=18 September 2007}}</ref> and [[Air Canada]]. On 17 May 2007, Tony Fernandes announced plans to commence flights from Malaysia to Australia. Fernandes said he would be avoiding [[Sydney Airport]] due to its high fees. Instead, the airline would concentrate on cheaper alternatives such as Melbourne's [[Avalon Airport]], [[Newcastle Airport, New South Wales|Newcastle]] and [[Adelaide Airport]]. Sustained fares were predicted to be around [[Malaysian ringgit|MYR]] 800 ([[Australian dollar|A$]]285) for a return fare, plus taxes.<ref name="SMH">{{cite news|work=Sydney Morning Herald|title=Cut-price airlines landing like flies|url=http://www.smh.com.au/news/travel/cutprice-airlines-landing-like-flies/2007/05/17/1178995366002.html|date=18 May 2007}}</ref> Interest was also expressed in using [[Gold Coast Airport]] as another Australian destination.<ref>{{cite news|title=Jetstar terminates Melbourne-Hawaii route|url=http://www.etravelblackboard.com/index.asp?id=67743&nav=2|date=8 August 2007|archive-date=5 March 2016|access-date=1 March 2013|archive-url=https://web.archive.org/web/20160305201208/http://etravelblackboard.com/index.asp?id=67743&nav=2|url-status=dead}}</ref> AirAsia X began operations on 2 November 2007, with its first flight from Kuala Lumpur to Gold Coast.

===Indonesia AirAsia & Indonesia AirAsia X===
{{Main|Indonesia AirAsia|Indonesia AirAsia X}}
Indonesia AirAsia serves as the Indonesian affiliate of AirAsia, It operates scheduled domestic and international flights from Indonesia, with its main base at [[Soekarno-Hatta International Airport]], Jakarta.<ref name="FI">{{cite news | title= Directory: World Airlines | work= [[Flight International]] | page= 93 | date= 3 April 2007}}</ref> The airline was established as Awair in 1999 by 4th President of Indonesia [[Abdurrahman Wahid]], of which he had a 40% stake in that he relinquished upon his election. On 1 December 2005, Awair changed its name to Indonesia AirAsia in line with the other AirAsia branded airlines in the region. AirAsia Berhad has a 49% share in the airline with Fersindo Nusaperkasa owning 51%. Indonesia's laws disallow a foreign-majority ownership on domestic civil aviation operations.

Indonesia AirAsia X was a joint venture of AirAsia X. It served Indonesia AirAsia's regularly scheduled long haul international flights from Bali's [[Ngurah Rai International Airport]]. Indonesia AirAsia X launched its first flight to [[Taoyuan International Airport|Taipei]] on 29 January 2015. It ceased scheduled operations in January 2019.

===Philippines AirAsia===
{{Main|Philippines AirAsia}}
Philippines AirAsia is a joint venture between Filipino investors and AirAsia. The Filipino group include Antonio Cojuangco, Jr., Yancy Mckhel Mejia, former owner of [[Associated Broadcasting Company]] with flagship television station TV5, Michael Romero, a real estate developer and port operator, and Marianne Hontiveros. The airline is 60% owned by the Filipino investors and the remaining 40% is owned by AirAsia.<ref name="airasia-ph-launch" /> The airline was launched on 16 December 2010<ref name="airasia-ph-launch">{{Cite news|title=Asia's largest budget airline, Filipino partners take on local industry |first=Lala |last=Rimando |url=https://www.abs-cbn.com/business/12/16/10/airasia-cojuanco-joint-venture-starts-operations-august |date=23 December 2010 |orig-date=16 December 2010 |work=ABS-CBN News |access-date=18 November 2022}}</ref> and commenced operations on 28 March 2012.<ref>{{Cite news|title=Philippines' AirAsia finally takes off |first=KD |last=Suarez |url=https://www.rappler.com/business/3083-philippines-airasia-finally-takes-off/ |work=Rappler |date=28 March 2012 |access-date=18 November 2022}}</ref>

In 2013, it partnered with [[Zest Airways]], a Philippine low-cost airline. It operates scheduled domestic and international tourist services, mainly feeder services linking [[Manila]] and [[Cebu]] with 24 domestic destinations in support of the trunk route operations of other airlines. Less than a year after AirAsia and Zest Air's strategic alliance, Zest Airways was rebranded as AirAsia Zest on 21 September 2013.<ref>{{cite web|url=http://www.abs-cbnnews.com/business/09/23/13/rebranded-airasia-zest-gets-cab-approval|title=AirAsia Zest gets CAB approval|work=ABS-CBN News|date=23 September 2013|access-date=24 September 2013|archive-date=1 January 2015|archive-url=https://web.archive.org/web/20150101074640/http://www.abs-cbnnews.com/business/09/23/13/rebranded-airasia-zest-gets-cab-approval|url-status=dead}}</ref> It merged with Philippines AirAsia in 2015.<ref>{{Cite news|title=Air Asia Zest brand to be phased out |first=Louise Maureen |last=Simeon |work=The Philippine Star |date=27 September 2015 |url=https://www.philstar.com/business/2015/09/27/1504595/air-asia-zest-brand-be-phased-out |access-date=18 November 2022}}</ref>

===Thai AirAsia & Thai AirAsia X===
{{Main|Thai AirAsia|Thai AirAsia X}}
Thai AirAsia is a joint venture between AirAsia and Thailand's Asia Aviation. It serves AirAsia's regularly scheduled domestic and international flights from Bangkok and other cities in [[Thailand]]. Prior to 2016, Thai AirAsia was 55% owned by Asia Aviation and 45% owned by AirAsia International. [[King Power]] acquired 39% of Asia Aviation in 2016. The airline sponsors the Thai football teams [[Buriram United F.C.|Buriram United]], [[Muangthong United F.C.|Muangthong United]], [[Chonburi F.C.|Chonburi]], [[Osotspa Saraburi F.C.|Osotspa Saraburi]], [[BEC Tero Sasana F.C.|BEC Tero Sasana]], [[Chiangrai United F.C.|Chiangrai United]], [[Esan United F.C.|Esan United]], [[Chainat F.C.|Chainat Hornbill]], [[Samut Prakan Customs United F.C.|Customs United]], [[Bangkok United F.C.|Bangkok United]],  [[F.C. Phuket|Phuket Andaman]], [[Krabi F.C.|Krabi]], [[Air Force United F.C.|Air Force United]], [[Nakhon Phanom F.C.|Nakhon Phanom]], [[Loei City F.C.|Loei City]], [[Trang F.C.|Trang]] and the referee of [[Football Association of Thailand]].

Thai AirAsia X is Thailand's first long-haul low-cost airline. It was scheduled to begin operations in June 2014. After putting off the launch that had been planned for the first quarter, Thai AirAsia X was to launch its maiden service from Bangkok to Incheon, South Korea on 17 June and then begin regular flights to Japan's Narita Airport in Tokyo and Osaka around July.<ref>{{cite news|url=https://www.theborneopost.com/2014/05/05/thai-airasia-x-upbeat-on-prospects/|title=Thai AirAsia X upbeat on prospects |work=[[The Borneo Post]] |date=5 May 2014 |access-date=9 May 2022 }}</ref>

In May 2022, AirAsia announced the introduction of its ride-hailing service in Thailand, AirAsia Ride.<ref>{{Cite web |date=1 June 2022 |title=Airasia Super App launches e-hailing service in Thailand |url=https://technode.global/2022/06/01/airasia-super-app-launches-e-hailing-service-in-thailand/ |access-date=1 June 2022 |website=TechNode Global |language=en-US}}</ref><ref>{{Cite web |title=AirAsia rolls out e-hailing service in Thailand |url=https://sendstory.co/news/airasia-rolls-out-e-hailing-16540165918641 |access-date=1 June 2022 |website=AirAsia rolls out e-hailing service in Thailand - 'Tech In Asia' News {{!}} SendStory Singapore |language=en}}</ref> Thailand is the second country AirAsia is expanding the e-hailing services in, directly competing with the dominant player, [[Grab (company)|Grab]].

==Awards and recognitions==
* ''[[Skytrax]]''
**World's Best Low-Cost Airline (2009–present)<ref name="auto">{{cite news |url= https://newsroom.airasia.com/news/airasia-is-skytraxs-worlds-best-low-cost-airline-for-15th-consecutive-year|title =AirAsia is Skytrax's World's Best Low-Cost Airline for 15th Consecutive Year |date=25 June 2024|access-date=25 June 2024|work=Newsroom AirAsia}}</ref>
* ''[[World Travel and Tourism Council|World Travel Awards]]''
**World's Leading Low-Cost Airline (2013–present)<ref name="auto1">{{Cite news|title=Double celebration in the air: AirAsia wins World's Leading Low-Cost Airline 2022 & World's Leading Low-Cost Airline Cabin Crew 2022 at 29th World Travel Awards and hosts a party in the sky |url=https://newsroom.airasia.com/news/2022/11/12/double-celebration-in-the-air-airasia-wins-worlds-leading-low-cost-airline-2022-amp-worlds-leading-low-cost-airline-cabin-crew-2022-at-29th-world-travel-awards-and-hosts-a-party-in-the-sky |website=AirAsia Newsroom |date=12 November 2022 |access-date=4 January 2023}}</ref>
**World's Leading Low-Cost Airline Cabin Crew (2017–present)<ref name="auto1" />
**Asia's Leading Low-Cost Airline (2016–present)<ref name="auto2">{{Cite news|title=AirAsia awarded Asia's Leading Low-Cost Airline Cabin Crew 2022 & Asia's Leading Low-Cost Airline 2022 at 29th World Travel Awards |url=https://newsroom.airasia.com/news/airasia-awarded-asias-leading-low-cost-airline-cabin-crew-2022-asias-leading-low-cost-airline-2022-at-29th-world-travel-awards |website=AirAsia Newsroom |date=8 September 2022 |access-date=4 January 2023}}</ref>

==Criticism and controversy==
=== Barisan Nasional-themed flight ===
Before the [[2018 Malaysian general election]], AirAsia received criticism for seemingly backing [[Najib Razak]] and his [[Barisan Nasional]] coalition, a move seen as politically incorrect by some political commentators.<ref>{{Cite web|last=Gunasegaram|first=P.|date=8 May 2018|title=AirAsia's dubious support for BN|url=https://www.malaysiakini.com/news/423627|access-date=2 February 2022|website=Malaysiakini}}</ref> Najib was seen returning from Sabah to Kuala Lumpur after a campaign trip on an AirAsia flight together with AirAsia CEO Tony Fernandes. The aeroplane that Najib flew was draped in the blue of BN with the air stewardesses dressed in that same blue, instead of the typical AirAsia red. The words "Hebatkan Negaraku" (English: "Make my country greater") can also be seen across the fuselage of the aeroplane. After Najib was defeated in the general election, Tony Fernandes issued an apology, claiming that he had buckled under the intense pressure from Najib's government.<ref>{{Cite web|last=Auto|first=Hermes|date=13 May 2018|title=AirAsia CEO Tony Fernandes apologises for Barisan Nasional-themed flight, says he buckled under govt pressure {{!}} The Straits Times|url=https://www.straitstimes.com/asia/se-asia/airasia-ceo-tony-fernandes-apologises-for-barisan-nasional-themed-flight-says-he|access-date=2 February 2022|website=www.straitstimes.com|language=en}}</ref>

===Other controversies and issues===
In 2007, passengers from "The Barrier-Free Environment and Accessible Transport Group" protested against the airline over its refusal to fly passengers who were completely immobile.<ref>{{cite news|url=http://thestar.com.my/news/story.asp?file=/2007/7/16/nation/18315133&sec=nation |archive-url=https://web.archive.org/web/20070716080503/http://thestar.com.my/news/story.asp?file=%2F2007%2F7%2F16%2Fnation%2F18315133&sec=nation |url-status=dead |archive-date=16 July 2007 |title=Protest held against AirAsia |work=The Star |location=Kuala Lumpur |date=16 July 2007 |access-date=27 June 2011 }}</ref> They claimed that people with disabilities were discriminated against when booking tickets online; the CEO of the airline said it did not turn away passengers in wheelchairs.<ref>{{cite news | url= http://www.dailyexpress.com.my/news.cfm?NewsID=51400 | title= AirAsia, MAB told to ensure disabled are not deprived | work= Daily Express | location= Kota Kinabalu | date= 17 July 2007 | access-date= 27 June 2011 | archive-url= https://web.archive.org/web/20110628195248/http://www.dailyexpress.com.my/news.cfm?NewsID=51400 | archive-date= 28 June 2011 | url-status= dead}}</ref>

On 27 June 2025, AirAsia's digital platform MOVE was fined [[Philippine peso|₱]]6{{nbsp}}million (around US$106,000) by the [[Civil Aeronautics Board (Philippines)|Civil Aeronautics Board]] in the Philippines, after the [[Department of Transportation (Philippines)|Department of Transportation]] (DOTr) found that its fares were overpriced. The investigation started when the DOTr received a complaint from [[Richard Gomez]] and [[Lucy Torres-Gomez]], who used the platform to buy [[Philippine Airlines]] flights from Tacloban to Manila, which costed them ₱77,704. AirAsia said that this was because of “temporary data synchronization issues with flight pricing partners.”<ref>{{cite news |last=Piad|first=Tyrone Jasper|date=27 June 2025|title=AirAsia Move fined P6M for pricey tickets|url=https://business.inquirer.net/532698/airasia-move-fined-p6m-for-pricey-tickets|newspaper=Philippine Daily Inquirer|location=Manila|access-date=5 July 2025}}</ref>

==See also==
* [[List of airlines of Malaysia]]
* [[List of airports in Malaysia]]
* [[Transport in Malaysia]]

==References==
{{Reflist|2}}

==External links==
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