View source for Last.fm

{{Short description|Music database and statistics website}}
{{Use dmy dates|date=September 2022}}
{{Use British English|date=May 2013}}
{{Infobox website
| name = Last.fm
| logo = [[File:Lastfm logo.svg|200px|class=skin-invert]]
| screenshot = Last.fm website screenshot (2024-12-12).webp
| screenshot_alt = Screenshot of last.fm homepage showing listenership statistics
| caption = Screenshot of the website homepage in December 2024
| url = {{URL|https://www.last.fm|last.fm}}
| commercial = Yes
| type = [[Online music database]], music recommendation, events, statistics, [[social networking service]]
| registration = Free, with optional subscription
| foundation = United Kingdom
| owner = [[Paramount Skydance|Paramount Skydance Corporation]]
| parent = 
| language = [[Multilingual]]<br />(12)
| author = Felix Miller, Martin Stiksel, [[Michael Breidenbruecker]], Thomas Willomitzer, Richard Jones
| launch_date = {{start date and age|2002|3|20|df=yes}}<ref>{{cite web|url=http://whois.domaintools.com/last.fm|title=Last.fm WHOIS, DNS, & Domain Info – DomainTools|website=[[WHOIS]]|access-date=2016-07-18|archive-date=4 December 2018|archive-url=https://web.archive.org/web/20181204114944/http://whois.domaintools.com/last.fm|url-status=live}}</ref>
| current_status = Active
}}

'''Last.fm''' is a music website founded in the [[United Kingdom]] in 2002. Utilizing a music [[recommender system]] known as "Audioscrobbler", Last.fm creates a detailed profile of each user's musical preferences by recording the details of the [[Music download|tracks]] they listen to, whether from [[Internet radio]] stations or from the user's computer or portable music devices. This information is transferred ("scrobbled") to Last.fm's database via the [[Media player software|music player]] (such as [[Spotify]] and [[Apple Music]]) or through a [[Plug-in (computing)|plug-in]] installed in the user's music player. The data is then displayed on the user's profile page and compiled to create reference pages for individual artists.

On 30 May 2007, it was acquired by [[CBS Corporation]] through its streaming division [[CBS Interactive]], which is now part of [[Paramount Skydance|Paramount Skydance Corporation]], for £140 million (US$280 million, {{Inflation|index=US-GDP|value=280000000|start_year=2007|r=-5|fmt=eq}}).<ref>{{cite web|url=http://www.computerworld.com/action/article.do?command=viewArticleBasic&articleId=9021918|title=CBS ups social networking ante with Last.fm acquisition|access-date=26 May 2008|date=30 May 2007|website=Computerworld|url-status=dead|archive-url=https://web.archive.org/web/20090116063155/http://www.computerworld.com/action/article.do?command=viewArticleBasic&articleId=9021918|archive-date=16 January 2009}}</ref>

The site previously offered a radio streaming service, which was discontinued on 28 April 2014.<ref name="2014change"/> The ability to access the extensive catalogue of music stored on the site was later removed entirely and replaced by links to [[YouTube]] and Spotify where available.<ref name="auto">{{Cite web|url=https://getsatisfaction.com/lastfm/topics/artists-and-labels-how-to-make-the-most-of-last-fm|title=Artists and Labels: How to make the most of Last.fm {{!}} Last.fm Support Community|website=getsatisfaction.com|access-date=2017-01-04|archive-date=10 May 2017|archive-url=https://web.archive.org/web/20170510112936/https://getsatisfaction.com/lastfm/topics/artists-and-labels-how-to-make-the-most-of-last-fm|url-status=live}}</ref>

==History==  
The current Last.fm website was developed from two separate sources, ''Last.fm'' and ''Audioscrobbler,'' which were merged in 2005. Audioscrobbler began as a [[computer science]] project by Richard Jones while he was attending the [[University of Southampton School of Electronics and Computer Science]] in the [[United Kingdom]].<ref>{{cite news |title=Website offers new view of music |url=https://news.bbc.co.uk/2/hi/technology/2888431.stm |publisher=BBC News |date=27 March 2003 |access-date=25 February 2008 |archive-date=12 April 2008 |archive-url=https://web.archive.org/web/20080412011748/http://news.bbc.co.uk/1/hi/technology/2888431.stm |url-status=live }}</ref> The term ''scrobbling'' is defined as the process of finding, processing, and distributing information related to people, music, and other data.<ref>{{Cite web |last=Antonelli |first=William |title=Last.fm tracks all your music stats by 'scrobbling' them. Here's what that means and how it works. |url=https://www.businessinsider.com/guides/tech/what-is-last-fm-scrobbling |access-date=2022-12-22 |website=Business Insider |language=en-US |archive-date=22 December 2022 |archive-url=https://web.archive.org/web/20221222221527/https://www.businessinsider.com/guides/tech/what-is-last-fm-scrobbling |url-status=live }}</ref> Jones developed the first [[plug-in (computing)|plugins]] and subsequently opened an [[API]] to the community, which led to support for many music players across different [[operating system]] platforms. Audioscrobbler was initially limited to tracking which songs its users played on registered computers, enabling charting and collaborative filtering.

===Audioscrobbler and Last.fm (2002–2006)===  
[[File:Felix Miller (cropped).jpg|thumb|left|Felix Miller, one of the Last.fm founders]]  

Last.fm was founded in 2002 by Felix Miller, Martin Stiksel, [[Michael Breidenbruecker]], and Thomas Willomitzer, all hailing from [[Germany]] or [[Austria]]. Initially established as an Internet radio station and music community site, it utilized similar music profiles to generate dynamic playlists. The site’s name employs a [[domain hack]] using [[.fm]], the [[top level domain]] of [[Federated States of Micronesia|Micronesia]], which is popular among [[FM radio]]-related sites. The "love" and "ban" buttons enabled users to gradually customize their profiles. Last.fm won the [[Europrix]] in 2002 and was nominated for the [[Prix Ars Electronica]] in 2003.<ref>{{cite web|url=http://www.europrix.org/europrix/winners/award/Index.htm |title=EUROPRIX Student Award Winners 2002 |access-date=3 September 2006 |publisher=EUROPRIX |archive-url=https://web.archive.org/web/20060718083939/http://www.europrix.org/europrix/winners/award/Index.htm |archive-date=18 July 2006 |url-status=dead }}</ref>  

The Audioscrobbler and Last.fm teams began collaborating closely, moving into the same offices in [[Whitechapel]], [[London]]. By 2003, Last.fm was fully integrated with Audioscrobbler profiles, allowing input through either an Audioscrobbler plugin or a Last.fm station. The sites also shared numerous community forums, although some were unique to each site. The original Audioscrobbler site at the audioscrobbler.com [[domain name]] was entirely merged into the new Last.fm site on 9 August 2005. Subsequently, Audioscrobbler.net was launched as a separate development-oriented site on 5 September 2005. At the bottom of each Last.fm page, there was an Audioscrobbler "[[slogan]]" that changed each time the page was refreshed. Based on well-known sayings or advertisements, these slogans originally appeared at the top of the Audioscrobbler website pages and were created and contributed by the original site members.{{Citation needed|date=September 2008}}

[[File:Last.fm favicon.png|thumb|140px|The Last.fm icon]]  
An update to the site was implemented on 14 July 2006, which introduced a new [[Application software|software application]] for playing Last.fm radio streams and logging tracks played with other media players. Other changes included improvements to the friends system, updating it to require a [[two-way communication|two-way]] friendship, the addition of the Last.fm "Dashboard" where users can view relevant information for their profiles on a single page, expanded options for purchasing music from [[Online shop|online retailers]], and a new [[Graphic design|visual design]] for the website (including an optional black [[colour scheme]]).{{Citation needed|date=September 2008}}  

The site began expanding its language offerings on 15 July 2006,{{Citation needed|date=September 2008}} starting with a [[Japanese language|Japanese]] version. Currently, the site is available in [[German language|German]], [[Spanish language|Spanish]], [[French language|French]], [[Italian language|Italian]], [[Polish language|Polish]], [[Portuguese language|Portuguese]], [[Swedish language|Swedish]], [[Russian language|Russian]], [[Turkish language|Turkish]], and [[Simplified Chinese]]. In late 2006, Last.fm won the award for Best Community Music Site at the [[BT Group|BT]] [[Digital audio|Digital Music]] Awards held in October.<ref>{{cite web |url=http://www.techradar.com/news/audio/portable-audio/digital-music-award-winners-announced-159274 |title=Digital Music Award winners announced &#124; News &#124; TechRadar UK |publisher=Techradar.com |date=4 October 2006 |access-date=26 May 2009 |url-status=dead |archive-url=https://web.archive.org/web/20120229171651/http://www.techradar.com/news/audio/portable-audio/digital-music-award-winners-announced-159274 |archive-date=29 February 2012 }}</ref> Last.fm also partnered with [[EMI]] on the Tuneglue-Audiomap project.<ref>{{cite web |url=http://www.stereogum.com/archives/004170.html |title=stereogum: Map Your Way To New Music |publisher=Stereogum.com |date=14 December 2006 |access-date=15 October 2008 |archive-date=13 February 2007 |url-status=dead |archive-url=https://web.archive.org/web/20070213052414/http://www.stereogum.com/archives/004170.html }}</ref> In January 2007, Last.fm was nominated for Best Website at the [[NME Awards]].

===CBS acquisition and redesign (2007–2009)===  
At the end of April 2007, rumours surfaced regarding negotiations between [[CBS]] and Last.fm, indicating that CBS intended to acquire Last.fm for approximately £225 million ($449 million {{Inflation|index=US-GDP|value=449000000|start_year=2007|r=-5|fmt=eq}}).<ref>{{cite web|url=http://mashable.com/2007/04/27/lastfm-viacom/|title=Viacom Still Buying Last.fm for $450 Million|first=Pete|last=Cashmore|date=27 April 2007|publisher=Mashable|access-date=30 April 2007|archive-date=29 April 2007|archive-url=https://web.archive.org/web/20070429064449/http://mashable.com/2007/04/27/lastfm-viacom|url-status=live}}</ref> In May 2007, it was announced that [[Channel 4 Radio]] would broadcast a weekly show called "Worldwide Chart," reflecting the listening habits of Last.fm users worldwide. On 30 May 2007, it was revealed that Last.fm had been acquired by [[CBS]] for £140 million, with Last.fm's current [[management team]] remaining in place.<ref>{{Cite news |url=https://news.bbc.co.uk/2/hi/technology/6701863.stm |title=Music site Last.fm bought by CBS |publisher=BBC News |date=30 May 2007 |access-date=15 October 2008 |archive-date=19 May 2018 |archive-url=https://web.archive.org/web/20180519223937/http://news.bbc.co.uk/1/hi/technology/6701863.stm |url-status=live }}</ref> In July 2008, the "new generation" Last.fm was launched, featuring a completely new layout, color scheme, and several new features, alongside the removal of some old ones.<ref name="newgeneration">{{cite web|url=http://blog.last.fm/2008/07/17/lastfm-the-next-generation|title=Last.fm: The Next Generation|publisher=Last.fm Blog|date=17 July 2008|access-date=17 July 2008|archive-date=18 July 2008|archive-url=https://web.archive.org/web/20080718044845/http://blog.last.fm/2008/07/17/lastfm-the-next-generation|url-status=live}}</ref> However, this redesign was met with dissatisfaction among some users, who complained about the "unappealing and non-user-friendly layout," bugs, and slow performance.<ref name="washingtonpost1">{{cite news|url=https://www.washingtonpost.com/wp-dyn/content/article/2008/07/17/AR2008071701389.html|title=Last.fm's Buggy, New Design|first=Erick|last=Schonfeld|newspaper=The Washington Post|date=17 July 2008|access-date=23 July 2008|archive-date=6 November 2012|archive-url=https://web.archive.org/web/20121106050457/http://www.washingtonpost.com/wp-dyn/content/article/2008/07/17/AR2008071701389.html|url-status=live}}</ref><ref name="criticised1">{{cite web|url=http://www.webuser.co.uk/news/news.php?id=263917|title=Last.fm makeover criticised – Web User News|access-date=23 July 2008}}{{dead link|date=December 2017 |bot=InternetArchiveBot |fix-attempted=yes }}</ref><ref name="paidcontent1">{{cite web|url=http://www.paidcontent.co.uk/entry/419-some-lastfm-users-revolt-over-new-look|title=Some Last.fm Users Revolt Over New Look|publisher=paidContent:UK|access-date=23 July 2008|url-status=dead|archive-url=https://web.archive.org/web/20080723042046/http://www.paidcontent.co.uk/entry/419-some-lastfm-users-revolt-over-new-look/|archive-date=23 July 2008}}</ref> Nonetheless, a month after the redesign, a CBS press release credited it with generating a 20% increase in the site's traffic.<ref name="controversial1">{{cite web |url=http://www.musicweek.com/story.asp?sectioncode=1&storycode=1035180&c=1 |title=Music Week – Last.fm claims controversial re-design a success |publisher=Musicweek.com |first=Ben |last=Cardew |date=15 August 2008 |access-date=15 October 2008 |archive-date=26 September 2008 |archive-url=https://web.archive.org/web/20080926182829/http://www.musicweek.com/story.asp?sectioncode=1&storycode=1035180&c=1 |url-status=live }}</ref>

Last.fm debuted [[Portishead (band)|Portishead]]'s album [[Third (Portishead album)|''Third'']] on 21 April 2008, a week before its release. It was made available as a free stream on the website, attracting 327,000 listeners in 24 hours. It was the first time Last.fm made an album available before its release.<ref>{{cite web |date=1 May 2008 |title=Portishead fans flock together for early album stream |url=http://www.side-line.com/news_comments.php?id=31271_0_2_0_C |accessdate=4 June 2011 |publisher=Side-line.com}}</ref>

On 22 February 2009, [[TechCrunch]] reported that "[the] [[RIAA]] asked social music service Last.fm for data about its users' listening habits to find individuals with unreleased tracks on their computers. And Last.fm, which is owned by CBS, allegedly handed the data over to the RIAA."<ref>{{cite web|url=https://techcrunch.com/2009/02/20/did-lastfm-just-hand-over-user-listening-data-to-the-riaa/|title=Did Last.fm Just Hand Over User Listening Data To the RIAA?|date=20 February 2009|access-date=25 May 2009|archive-date=1 March 2012|archive-url=https://web.archive.org/web/20120301040731/http://techcrunch.com/2009/02/20/did-lastfm-just-hand-over-user-listening-data-to-the-riaa/|url-status=live}}</ref> This led to several public statements from both Last.fm and [[TechCrunch]], with Last.fm denying that it had shared any personal data with the RIAA.<ref>{{cite web|url=http://blog.last.fm/2009/02/23/techcrunch-are-full-of-shit|title=TechCrunch are full of shit|date=23 February 2009|access-date=25 May 2009|archive-date=9 March 2009|archive-url=https://web.archive.org/web/20090309052527/http://blog.last.fm/2009/02/23/techcrunch-are-full-of-shit|url-status=live}}</ref> The request was reportedly prompted by the leak of [[U2]]'s then-unreleased album ''[[No Line on the Horizon]]'' and its subsequent widespread distribution through [[peer-to-peer file sharing]] services such as [[BitTorrent (protocol)|BitTorrent]].

Three months later, on 22 May 2009, TechCrunch reported that it was CBS, the parent company of Last.fm, that had handed over the data.<ref>{{cite web|url=https://techcrunch.com/2009/05/22/deny-this-lastfm/|title=Deny This, Last.fm|date=22 May 2009|access-date=25 May 2009|archive-date=23 May 2009|archive-url=https://web.archive.org/web/20090523211200/http://www.techcrunch.com/2009/05/22/deny-this-lastfm/|url-status=live}}</ref> Last.fm once again denied this allegation, asserting that CBS could not have provided the data without Last.fm's knowledge.<ref>{{cite web|url=https://techcrunch.com/2009/05/23/another-blanket-denial-by-lastfm|title=Another Blanket Denial By Last.fm|date=23 May 2009|access-date=25 May 2009|archive-date=27 May 2009|archive-url=https://web.archive.org/web/20090527002530/http://www.techcrunch.com/2009/05/23/another-blanket-denial-by-lastfm/|url-status=live}}</ref>

===Changes to streaming and access on other platforms (2009–2011)===  
On 24 March 2009, Last.fm announced a change in its free streaming policy. According to the [[blog]] post,<ref>{{cite web|url=http://blog.last.fm/2009/03/24/lastfm-radio-announcement|title=Last.fm Radio Announcement|access-date=25 May 2009|archive-date=17 February 2012|archive-url=https://web.archive.org/web/20120217155915/http://blog.last.fm/2009/03/24/lastfm-radio-announcement|url-status=live}}</ref> "[...] In the United States, United Kingdom, and Germany, nothing will change. In all other countries, listening to Last.fm Radio will soon require a subscription of €3.00 per month." This change took effect on 22 April 2009. The announcement sparked a wave of disappointment among users, leading to a decline in data submissions, refusal to update signatures or avatars, and even account deletions.<ref>{{cite news|url=https://news.bbc.co.uk/1/hi/technology/7963812.stm|title=Last.fm to charge for streaming|access-date=2 June 2009|date=25 March 2009|publisher=BBC News|archive-date=31 March 2009|archive-url=https://web.archive.org/web/20090331014645/http://news.bbc.co.uk/1/hi/technology/7963812.stm|url-status=live}}</ref>

On 11 September 2009, [[CBS Radio]] announced that Last.fm programming would be available for the first time on four major market FM stations through their [[HD Radio]] multicasts. This included [[KCBS-FM|KCBS-HD2]] in [[Los Angeles]], [[KITS|KITS-HD3]] in [[San Francisco]], [[WNEW-FM|WWFS-HD2]] in [[New York City]], and [[WXRT-FM|WXRT-HD3]] in [[Chicago]]. The programming, which primarily featured music aggregated from Last.fm's user-generated weekly music charts, as well as live performances and interviews from the Last.fm studios in New York City, debuted on 5 October.<ref>{{cite web |url=http://www.radio-info.com/news/cbs-radio-to-use-lastfm-programming-on-hd-2-channels-in-four-major-markets |title=CBS Radio to use Last.fm programming on HD-2 channels in four major markets |date=11 September 2009 |work=Radio-Info.com |url-status=dead |archive-url=https://archive.today/20100908060556/http://www.radio-info.com/news/cbs-radio-to-use-lastfm-programming-on-hd-2-channels-in-four-major-markets |archive-date=8 September 2010 }}</ref>

On 12 April 2010, Last.fm announced the removal of the option to preview entire tracks, redirecting users instead to sites such as the free [[The Hype Machine|Hype Machine]] and the pay-to-listen service [[MOG (online music)|MOG]] for this purpose. This decision provoked a significant negative reaction from some members of the Last.fm user community, who perceived the removal as a hindrance to lesser-known and unsigned artists' ability to gain exposure for their music, as well as to the overall enjoyment of the site.<ref>{{cite web |url=http://www.last.fm/forum/21717/_/617074/ |title=Site Update – track page beta, streaming changes – Feedback and Ideas – |publisher=Last.fm |date=12 April 2010 |access-date=7 September 2013 |archive-date=27 February 2015 |archive-url=https://web.archive.org/web/20150227221251/http://www.last.fm/forum/21717/_/617074 |url-status=live }}</ref> A new "Play direct from artist" feature was introduced shortly thereafter, allowing artists to select individual tracks for users to stream in full.<ref name="artist feedback loop">{{cite web |url=http://blog.last.fm/2010/04/21/the-artist-feedback-loop |title=Last.fm – the Blog · The artist feedback loop |publisher=Blog.last.fm |date=21 April 2010 |access-date=7 September 2013 |archive-date=2 September 2013 |archive-url=https://web.archive.org/web/20130902102605/http://blog.last.fm/2010/04/21/the-artist-feedback-loop |url-status=live }}</ref>

In May 2010, Last.fm launched a personalised guide to music festivals, which made recommendations based on a user's listening history. In July 2011, they launched dedicated festival mobile apps for iOS and Android.<ref>{{Cite web |last=Sawers |first=Paul |date=2011-07-05 |title=Last.fm launches app to help you find your perfect music festival |url=https://thenextweb.com/news/last-fm-launches-app-to-help-you-find-your-perfect-music-festival |access-date=2025-08-29 |website=TNW {{!}} Apps |language=en}}</ref>

The ability to listen to custom radio stations, such as "personal tag radio" and "loved tracks radio," was withdrawn on 17 November 2010.<ref>{{cite web |url=http://www.last.fm/stationchanges2010 |title=Station changes at Last.fm |publisher=Last.fm |date=15 January 2013 |access-date=7 September 2013 |url-status=dead |archive-url=https://web.archive.org/web/20120615052517/http://www.last.fm/stationchanges2010 |archive-date=15 June 2012 }}</ref> This change provoked an angry response among users.<ref>{{cite web |url=http://www.last.fm/forum/21717/_/653360/4#f13717305 |title=Site update – forthcoming changes for subscribers – Feedback and Ideas – |publisher=Last.fm |date=21 October 2010 |access-date=7 September 2013 |archive-date=20 February 2015 |archive-url=https://web.archive.org/web/20150220082232/http://www.last.fm/forum/21717/_/653360/4#f13717305 |url-status=live }}</ref> Last.fm stated that the move was due to licensing reasons.<ref>{{cite web |url=http://www.last.fm/forum/21717/_/653360/34#f13764621 |title=Site update – forthcoming changes for subscribers – Feedback and Ideas – |publisher=Last.fm |date=21 October 2010 |access-date=7 September 2013 |archive-date=31 March 2015 |archive-url=https://web.archive.org/web/20150331185652/http://www.last.fm/forum/21717/_/653360/34#f13764621 |url-status=live }}</ref> The change meant that a tag radio stream would now include all music tagged as such, rather than just that tagged by individual users, effectively broadening the number of tracks that could be streamed under any one tag set.<ref name="blog.last.fm">{{cite web |url=http://blog.last.fm/2010/04/12/yes-it-does |title=Last.fm – the Blog · Yes, it does! |publisher=Blog.last.fm |access-date=7 September 2013 |archive-date=2 September 2013 |archive-url=https://web.archive.org/web/20130902073741/http://blog.last.fm/2010/04/12/yes-it-does |url-status=live }}</ref>

===Website and desktop application redesigns (2012–2013)===  
In March 2012, Last.fm was breached by hackers, resulting in the compromise of more than 43 million user accounts.<ref name="hack">{{cite web|last1=Gallagher|first1=Sean|title=Over 40 million usernames, passwords from 2012 breach of Last.fm surface|url=https://arstechnica.com/security/2016/09/over-40-million-usernames-passwords-from-2012-breach-of-last-fm-surface/|website=Ars Technica|date=2 September 2016|access-date=24 September 2016|archive-date=23 September 2016|archive-url=https://web.archive.org/web/20160923062636/http://arstechnica.com/security/2016/09/over-40-million-usernames-passwords-from-2012-breach-of-last-fm-surface/|url-status=live}}</ref> The full extent of the breach, along with its connection to similar attacks against [[Tumblr]], [[LinkedIn]], and [[Myspace]] during the same timeframe, was not confirmed until August 2016.<ref name="hack"/> The passwords were protected using an outdated, [[Salt (cryptography)|unsalted]] [[MD5]] [[Cryptographic hash function|hash]].<ref name="hack"/> Last.fm informed users of the attack in June 2012.<ref>{{cite web|title=Last.fm Password Security Update – Last.fm|url=http://www.last.fm/passwordsecurity|website=Last.fm|access-date=24 September 2016|archive-url=https://web.archive.org/web/20160926041058/http://www.last.fm/passwordsecurity|archive-date=26 September 2016|url-status=dead}}</ref>

On 14 February 2012, Last.fm announced the launch of a new beta desktop client for public testing.<ref>{{cite web |url=http://www.last.fm/forum/21717/_/2031829 |title=Desktop Application Beta (2012) – Feedback and Ideas – |publisher=Last.fm |access-date=7 September 2013 |archive-date=2 May 2014 |archive-url=https://web.archive.org/web/20140502001428/http://www.last.fm/forum/21717/_/2031829 |url-status=live }}</ref><ref>{{cite web |url=http://www.last.fm/group/Audioscrobbler+Beta/forum/30705/_/2031831/_/17750201 |archive-url=https://archive.today/20130213122515/http://www.last.fm/group/Audioscrobbler+Beta/forum/30705/_/2031831/_/17750201 |url-status=dead |archive-date=13 February 2013 |title=Desktop Application Beta (2012) – Audioscrobbler Beta Discussions – |publisher=Last.fm |access-date=7 September 2013 }}</ref><ref>{{cite web |url=http://www.last.fm/group/Audioscrobbler+Beta |title=Audioscrobbler Beta – Group at |publisher=Last.fm |date=15 January 2013 |access-date=7 September 2013 |archive-date=29 September 2013 |archive-url=https://web.archive.org/web/20130929234204/http://www.last.fm/group/Audioscrobbler+Beta |url-status=live }}</ref> The new scrobbler was subsequently released for all users on 15 January 2013.

On 12 July 2012, Last.fm announced a new website redesign that was open to public beta, inviting feedback from users participating in the testing phase.<ref>{{cite web |url=http://www.last.fm/group/Last.fm+July+2012+Beta |title=July 2012 Beta – Group at |publisher=Last.fm |access-date=19 April 2014 |archive-date=20 February 2014 |archive-url=https://web.archive.org/web/20140220012831/http://www.last.fm/group/Last.fm+July+2012+Beta |url-status=live }}</ref> The redesign officially went live for all users on 2 August 2012.<ref name="changesforum">{{cite web |url=http://www.last.fm/forum/21717/_/2067262/_/18400188 |archive-url=https://archive.today/20130213151418/http://www.last.fm/forum/21717/_/2067262/_/18400188 |url-status=dead |archive-date=13 February 2013 |title=Site update – Catalogue Pages – Feedback and Ideas – |publisher=Last.fm |date=2 August 2012 |access-date=7 September 2013 }}</ref><ref>{{cite web |url=http://blog.last.fm/2012/08/03/design-changes-to-lastfm |title=Last.fm – the Blog · Design Changes to Last.fm |publisher=Blog.last.fm |access-date=7 September 2013 |archive-date=1 September 2013 |archive-url=https://web.archive.org/web/20130901211909/http://blog.last.fm/2012/08/03/design-changes-to-lastfm |url-status=live }}</ref> 

While technology websites received the redesign positively,<ref>{{cite web |url=https://venturebeat.com/2012/07/27/last-fm-redesign |title=Last.fm gets a pretty new UI for its most important pages |publisher=VentureBeat |date=27 July 2012 |access-date=7 September 2013 |archive-date=9 September 2013 |archive-url=https://web.archive.org/web/20130909005156/http://venturebeat.com/2012/07/27/last-fm-redesign/ |url-status=live }}</ref><ref>{{cite web |url=http://gadgetsteria.com/2012/07/27/last-fm-website-ui-refresh-shown-off-in-screenshots/ |title=Last.fm Website UI Refresh Shown Off in Screenshots. |publisher=Gadgetsteria |date=27 July 2012 |access-date=7 September 2013 |url-status=dead |archive-url=https://web.archive.org/web/20120802030149/http://gadgetsteria.com/2012/07/27/last-fm-website-ui-refresh-shown-off-in-screenshots/ |archive-date=2 August 2012 }}</ref><ref>{{cite web |last=Bryant |first=Martin |url=https://thenextweb.com/dd/2012/08/03/last-fm-rolls-out-redesigned-artist-album-and-track-pages-to-all-users/ |title=Last.fm Rolls Out Its New Design to All Users |publisher=The Next Web |date=27 July 2012 |access-date=7 September 2013 |archive-date=22 August 2013 |archive-url=https://web.archive.org/web/20130822041521/http://thenextweb.com/dd/2012/08/03/last-fm-rolls-out-redesigned-artist-album-and-track-pages-to-all-users/ |url-status=live }}</ref><ref>{{cite web |url=http://memeburn.com/2012/08/last-fms-new-image-heavy-and-responsive-redesign/ |title=Last.fm's new image-heavy and responsive redesign |date=3 August 2012 |publisher=memeburn |access-date=7 September 2013 |archive-date=28 May 2013 |archive-url=https://web.archive.org/web/20130528012639/http://memeburn.com/2012/08/last-fms-new-image-heavy-and-responsive-redesign/ |url-status=live }}</ref> many users expressed dissatisfaction with the changes on the website's forum.<ref name="changesforum"/>

On 19 June 2012, Last.fm launched Last.fm Originals, a new website featuring exclusive performances and interviews with various musical artists.<ref name="originals">{{cite web|url=http://blog.last.fm/2012/06/19/lastfm-originals|title=Last.fm Originals|first=Chris|last=Price|publisher=Last.fm|date=19 June 2012|access-date=15 July 2012|archive-date=22 June 2012|archive-url=https://web.archive.org/web/20120622215025/http://blog.last.fm/2012/06/19/lastfm-originals|url-status=live}}</ref>

On 13 December 2012, it was announced that Last.fm would discontinue its radio service after January 2013 for subscribers in all countries except the United States, United Kingdom, Germany, Canada, Ireland, Australia, New Zealand, and Brazil.<ref name="2013change">{{cite web |url=http://www.last.fm/announcements/radio2013 |title=Radio changes to Last.fm from Tuesday 15 January 2013 – |publisher=Last.fm |date=15 January 2013 |access-date=7 September 2013 |archive-date=28 September 2017 |archive-url=https://web.archive.org/web/20170928045940/https://www.last.fm/announcements/radio2013 |url-status=live }}</ref><ref>{{cite web |last=Bryant |first=Martin |url=https://thenextweb.com/media/2012/12/13/last-fm-to-kill-its-radio-feature-in-many-countries-next-month-making-it-a-paid-feature-in-the-us-uk-and-germany/ |title=Last.fm to Kill its Radio Feature in Many Countries Next Month |publisher=Thenextweb.com |date=13 December 2012 |access-date=7 September 2013 |archive-date=12 September 2013 |archive-url=https://web.archive.org/web/20130912174944/http://thenextweb.com/media/2012/12/13/last-fm-to-kill-its-radio-feature-in-many-countries-next-month-making-it-a-paid-feature-in-the-us-uk-and-germany/ |url-status=live }}</ref> Additionally, radio in the desktop client would require a subscription in the US, UK, and Germany, although the website radio would remain free in those countries.<ref name="2013change"/>

===End of radio streaming and redesign (2014–present)===  
In January 2014, the website announced on-demand integration with [[Spotify]] and introduced a new [[YouTube]]-powered radio player.<ref>{{cite web |url=http://blog.last.fm/2014/01/29/did-someone-say-on-demand |title=Last.fm – the Blog · Did Someone Say On Demand? |publisher=Blog.last.fm |date=29 January 2014 |access-date=19 April 2014 |archive-date=27 March 2014 |archive-url=https://web.archive.org/web/20140327234519/http://blog.last.fm/2014/01/29/did-someone-say-on-demand |url-status=live }}</ref> With the introduction of the YouTube player, the standard radio service became a subscriber-only feature.

On 26 March 2014,<ref name="lastfmshutdown">{{cite web |url=https://www.You2ber.com |archive-url=https://web.archive.org/web/20110208123459/http://you2ber.com/ |url-status=dead |archive-date=8 February 2011 |title=You2ber.com |publisher=You2ber.com |access-date=19 April 2014 }}</ref> Last.fm announced that it would discontinue its streaming radio service on 28 April 2014. In a statement, the site indicated that the decision was made to "focus on improving scrobbling and recommendations".<ref name="2014change">{{cite web |url=http://www.last.fm/announcements/subscriptions2014 |title=Changes to Last.fm Subscriptions – |publisher=Last.fm |date=26 November 2013 |access-date=19 April 2014 |archive-date=16 November 2016 |archive-url=https://web.archive.org/web/20161116144434/http://www.last.fm/announcements/subscriptions2014 |url-status=live }}</ref>

On 15 April 2015, Last.fm released a subscriber-exclusive beta version of a new website redesign.<ref>{{cite web |url=http://www.last.fm/forum/21717/_/2245350 |title=Last.fm Alpha/Beta |access-date=17 April 2015 |archive-date=25 October 2015 |archive-url=https://web.archive.org/web/20151025145523/http://www.last.fm/forum/21717/_/2245350 |url-status=live }}</ref> [[Digital Spy]] described user reactions on the site's forums during the week of the redesign as "universally negative".<ref name="feedbackforums">{{cite web|title=Last.FM Support Community|url=https://getsatisfaction.com/lastfm|website=Get Satisfaction|access-date=18 August 2015|archive-date=21 August 2015|archive-url=https://web.archive.org/web/20150821182128/https://getsatisfaction.com/lastfm|url-status=live}}</ref><ref name="digitalspy">{{cite web|title=Last.fm unveils new site design and most users are really upset about it|website=Digital Spy|author=Eames, Tom|date=18 August 2015|access-date=18 August 2015|url=http://www.digitalspy.com/tech/news/a664005/lastfm-unveils-brand-new-site-design-and-most-users-are-really-upset-about-it.html#~plKw0PF4TqT9Pz|archive-date=19 August 2015|archive-url=https://web.archive.org/web/20150819104256/http://www.digitalspy.com/tech/news/a664005/lastfm-unveils-brand-new-site-design-and-most-users-are-really-upset-about-it.html#~plKw0PF4TqT9Pz|url-status=live}}</ref>

In 2016, Music Manager was discontinued, and music uploaded to the site by musicians and record labels became inaccessible. After the integration with Spotify, these tracks could still be played and downloaded where the option was available; however, following the change, artists themselves were unable to access their songs in the Last.fm catalog.<ref name="auto"/>

The website experienced a slight revival during the [[COVID-19 pandemic]], beginning in 2020, linked to its popularity within music communities on the communication platform [[Discord]].<ref>{{Cite web |date=2022-05-25 |title=On Discord, Music Fans Become Artists' Besties, Collaborators, and Even Unpaid Interns |url=https://pitchfork.com/features/article/discord-music-fandoms/ |access-date=2022-12-22 |website=Pitchfork |language=en-US |archive-date=9 October 2024 |archive-url=https://web.archive.org/web/20241009204931/https://pitchfork.com/features/article/discord-music-fandoms/ |url-status=live }}</ref> Last.fm celebrated its twentieth anniversary in 2022.<ref>{{Cite web |title=Last.fm is 20: VP of Product Michael Horan on Last.fm's 20 years in music-tech - and the future of data in the music industry - Music Ally |date=25 November 2022 |url=https://musically.com/2022/11/25/last-fm-20-music-tech-michael-horan/ |access-date=2022-12-22 |archive-date=22 December 2022 |archive-url=https://web.archive.org/web/20221222221536/https://musically.com/2022/11/25/last-fm-20-music-tech-michael-horan/ |url-status=live }}</ref> Third-party developers have created programs that integrate users' listening statistical data with Discord, including a popular bot from the Netherlands that has over 400,000 total users.<ref>{{Cite web |last=Kastrenakes |first=Jacob |date=2022-11-22 |title=Last.fm turns 20 and now has a following on Discord |url=https://www.theverge.com/2022/11/22/23473358/lastfm-discord-bot-neil-young-spotify |access-date=2022-12-22 |website=The Verge |language=en-US |archive-date=9 October 2024 |archive-url=https://web.archive.org/web/20241009204932/https://www.theverge.com/2022/11/22/23473358/lastfm-discord-bot-neil-young-spotify |url-status=live }}</ref>

==Funding and staff==  
Last.fm Ltd is funded through the sale of [[online advertising]] space and monthly user subscriptions.  

===Funding prior to CBS acquisition===  
In 2004, the company received its first round of [[angel money]] from Peter Gardner, an [[Investment banking|investment banker]] who was introduced to the founders as early as 2002. A second round was led by Stefan Glaenzer, joined by [[Joi Ito]] and [[Reid Hoffman]], who also purchased shares from [[Michael Breidenbruecker]]. In 2006, the company secured its first round of [[venture capital]] funding from European investors [[Index Ventures]], whose General Partners Neil Rimer and Danny Rimer joined Last.fm's [[board of directors]], which included Felix Miller, Martin Stiksel, and Stefan Glaenzer (chair).<ref>{{cite web |url=http://www.prnewswire.co.uk/cgi/news/release?id=170159 |title=Last.fm Secures Series A Funding From Index Ventures |agency=PR Newswire |access-date=15 October 2008 |archive-date=8 June 2011 |archive-url=https://web.archive.org/web/20110608193428/http://www.prnewswire.co.uk/cgi/news/release?id=170159 |url-status=live }}</ref>

Original founders Felix Miller, Martin Stiksel, and Richard Jones left the company in the summer of 2009.<ref>{{cite web | url=http://blog.last.fm/2009/06/10/message-from-the-lastfm-founders-felix-rj-and-martin | title=Message from the Last.fm founders | publisher=last.fm | access-date=19 February 2010 | archive-date=14 April 2010 | archive-url=https://web.archive.org/web/20100414095912/http://blog.last.fm/2009/06/10/message-from-the-lastfm-founders-felix-rj-and-martin | url-status=live }}</ref>

==Features==  

===User accounts===  
The free [[User (computing)|user account]] provides access to all the main features listed below. Registered users are also able to send and receive private messages. The newly launched Last.fm Pro [[User (computing)|user account]] adds additional features to the free tier, the most notable being the ability to change usernames, edit scrobbles and gain early access to new features.  

====Profile====  
A Last.fm user can build a musical profile using any or all of several methods: by listening to their personal music collection on a music player application on a computer or an iPod with an [[#Audioscrobbler plugin|Audioscrobbler plugin]], or by listening to the Last.fm [[Internet radio]] service, either through the [[#Last.fm client|Last.fm client]] or the embedded player. All songs played are added to a [[Data logging|log]] from which personal top artist/track [[bar chart]]s and musical recommendations are [[Calculation|calculated]].

Last.fm automatically generates a profile page for every user, which includes basic information such as their username, avatar, date of registration, and the total number of tracks played. There is also a Shoutbox for public messages. Profile pages are visible to all, along with a list of top artists and tracks, as well as the 10 most recently played tracks (which can be expanded). Each user's profile features a 'Taste-o-Meter' that provides a rating of how compatible the user's music taste is.  

====Recommendations====  
Last.fm includes a personal recommendations page that is only visible to the user and lists suggested new music and events, all tailored to the user's preferences. Recommendations are calculated using a [[collaborative filtering]] [[algorithm]], allowing users to browse and hear previews of a list of artists not featured on their own profiles but present on those of others with similar musical tastes.

===<small>Premium Features</small>===
Users can pay £4.99 a month or £49.99 annually to join Last.fm Pro, unlocking features such as monthly and annual reports, browsing past reports, early access to upcoming features, the blast from the past feature, the ability to edit scrobbles, new formatting features and the ability to edit their username.<ref>{{cite web
|title=Last.fm pro 
|url=https://www.last.fm/pro
|website=Last.fm
|access-date=27 October 2025
|language=en
}}</ref>

==Artist pages==  

Once an artist has had a track or tracks "scrobbled" by at least one user, Last.fm automatically generates a main artist page. This page displays details such as the total number of plays, the total number of listeners, the most popular weekly and overall tracks, the top weekly listeners, a list of similar artists, the most popular tags, and a shoutbox for messages. Additionally, there are links to events, album and individual track pages, and similar artists radio. Official music videos and other videos imported from [[YouTube]] may also be viewed on the relevant artist and track pages.  

Users may contribute relevant biographical details and other information to any artist's main page in the form of a wiki. Edits are regularly moderated to prevent [[vandalism]]. A photograph of the artist may also be added. If more than one photograph is submitted, the most popular one is chosen by public vote. User-submitted content is licensed for use under the [[Creative Commons]] Attribution Share-Alike License and the [[GNU Free Documentation License]].  

Last.fm currently cannot disambiguate artists with the same name; a single artist profile is shared between valid artists with identical names.<ref>{{cite web |url=http://www.last.fm/help/faq/?category=Artist+Pages#448 |title=Last.fm – The Social Music Revolution |publisher=Last.fm |access-date=15 October 2008 |archive-date=15 September 2008 |archive-url=https://web.archive.org/web/20080915103603/http://www.last.fm/help/faq?category=Artist+Pages#448 |url-status=live }}</ref> Additionally, Last.fm and its users do not differentiate between the composer and the artist of music, which can lead to confusion in classical music genres.

==Charts==  

One notable feature of Last.fm is the semi-automatic weekly generation and archiving of detailed personal music charts and statistics, which contribute to profile building. Users have access to several different charts, including Top Artists, Top Tracks, and Top Albums. Each of these charts is based on the actual number of listeners for the track, album, or artist, recorded through an Audioscrobbler plugin or the Last.fm radio stream.  

Additionally, charts are available for the top tracks by each artist in the Last.fm system, as well as the top tracks for individual albums (when the tagging information of the audio file is available). Artist profiles also keep track of a [[short list]] of Top Fans, calculated using a formula designed to reflect the importance of an artist in a fan's profile, balancing users who listen to hundreds of tracks against those who listen to only a few.  

As the information generated is largely compiled from the [[ID3]] data from audio files "scrobbled" from users' own computers, inaccuracies and misspellings can lead to numerous errors in the listings. Tracks with ambiguous punctuation are particularly prone to separate listings, which can dilute the apparent popularity of a track. Artists or bands with the same name are not always differentiated. The system attempts to consolidate different artist tags into a single artist profile and has recently made efforts to harmonize track names.{{Citation needed|date=December 2009}}

===Global charts===  

Last.fm generates weekly "global" charts of the top 400 artists and tracks listened to by all Last.fm users.<ref>{{cite web|url=http://www.last.fm/charts/track|title=Find and Browse Music on Last.fm – Last.fm|access-date=27 April 2010|archive-url=https://web.archive.org/web/20100427222625/http://www.last.fm/charts/track|archive-date=27 April 2010|url-status=dead}}</ref>  

The results differ significantly from traditional commercial [[music chart]]s provided by the [[UK Top 40]], ''[[Billboard (magazine)|Billboard]]'', [[Soundscan]], and others, which are based on radio plays or sales. Last.fm charts are less volatile, and a new album's release may continue to be reflected in play data for many months or even years after it drops out of commercial charts. For example, [[The Beatles]] have consistently ranked among the top five bands on Last.fm, reflecting the enduring popularity of their music regardless of current album sales. Significant events, such as the release of a highly anticipated album or the death of an artist, can have a substantial impact on the charts.<ref>{{cite web|url=http://www.last.fm/charts/artist?charttype=weekly&subtype=artist&range=1245585600-1246190400|archive-url=https://archive.today/20120804111005/http://www.last.fm/charts/artist?charttype=weekly&subtype=artist&range=1245585600-1246190400|url-status=dead|archive-date=2012-08-04|title=Find and Browse Music on Last.fm – Last.fm}}</ref>  

The Global Tag Chart displays the 100 most popular tags used to describe artists, albums, and tracks. This is based on the total number of times the tag has been applied by Last.fm users since the tagging system was first introduced and does not necessarily reflect the number of users currently listening to any of the related "global tag radio" stations.

==Radio stations==  

Last.fm previously offered customized virtual "radio stations" consisting of uninterrupted audio streams of individual tracks selected from the music files in the music library. This service was discontinued on 28 April 2014.<ref name=":0">{{Cite web|title=Last.fm Shuts Down Its Streaming Service To Focus on Scrobbling|url=https://techcrunch.com/2014/03/26/last-fm-shuts-down-its-streaming-service-to-focus-on-scrobbling/|website=TechCrunch|date=26 March 2014 |language=en-US|access-date=2020-05-22|archive-date=7 July 2021|archive-url=https://web.archive.org/web/20210707155727/https://techcrunch.com/2014/03/26/last-fm-shuts-down-its-streaming-service-to-focus-on-scrobbling/|url-status=live}}</ref>  

Stations could be based on the user's [[Personal Profile|personal profile]], the user's "musical neighbours," or the user's "friends." Additionally, stations could be created based on tags, provided enough music was associated with the same tag. Users could also create stations [[on the fly]], and each artist page allowed the selection of a "similar artists" or "artist fan" radio station. In May 2009, Last.fm introduced Visual Radio, an enhanced version of Last.fm radio. This update brought features such as an artist slideshow and combo stations, which allowed users to listen to stations consisting of common similar artists or up to three artists or three tags.<ref>{{cite web |url=http://blog.last.fm/2009/05/06/lastfm-visual-radio |title=Last.fm – the Blog · Last.fm Visual Radio |publisher=Last.fm |date=6 May 2009 |access-date=11 December 2009 |archive-date=28 March 2010 |archive-url=https://web.archive.org/web/20100328181235/http://blog.last.fm/2009/05/06/lastfm-visual-radio |url-status=live }}</ref>

Under the terms of the station's "radio" license, listeners may not select specific tracks (except as previews) or choose the order in which they are played. However, any of the tracks played may be skipped or banned completely. The appropriate royalties are paid to the copyright holders of all streamed audio tracks in accordance with UK law. The radio stream utilizes an [[MP3]] format encoded at 128 kbit/s and 44.1 kHz, which can be played using the in-page [[Adobe Flash|Flash]] player or the downloaded Last.fm client. Community-supported players are also available, along with a proxy that allows users to utilize a media player of their choice.

On 24 March 2009, Last.fm announced that access to Last.fm Radio would require a subscription of €3.00 per month for users residing outside the US, UK, and Germany.<ref name="announcement1">{{cite web |url=http://blog.last.fm/2009/03/24/lastfm-radio-announcement |title=Last.fm – the Blog · Last.fm Radio Announcement |publisher=Blog.last.fm |date=24 March 2009 |access-date=26 May 2009 |archive-date=17 February 2012 |archive-url=https://web.archive.org/web/20120217155915/http://blog.last.fm/2009/03/24/lastfm-radio-announcement |url-status=live }}</ref> This change was initially set to take effect on 30 March, but was postponed<ref>{{cite web |url=http://blog.last.fm/2009/03/30/radio-announcement-revisited |title=Last.fm – the Blog · Radio Announcement Revisited |publisher=Blog.last.fm |date=30 March 2009 |access-date=26 May 2009 |archive-date=10 April 2009 |archive-url=https://web.archive.org/web/20090410071854/http://blog.last.fm/2009/03/30/radio-announcement-revisited |url-status=live }}</ref> until 22 April. This decision resulted in over 1,000 comments on the Last.fm blog, most of which were negative.<ref>{{cite web |url=http://blog.last.fm/2009/04/22/radio-subscriptions |title=Last.fm – the Blog · Radio Subscriptions |publisher=Blog.last.fm |date=22 April 2009 |access-date=26 May 2009 |archive-date=25 April 2009 |archive-url=https://web.archive.org/web/20090425082447/http://blog.last.fm/2009/04/22/radio-subscriptions |url-status=live }}</ref>

Streaming and radio services were discontinued by Last.fm on 28 April 2014, allowing the platform to "focus on its core product, the scrobbling experience." Despite the discontinuation of streaming, the website still generates recommendations based on a user's existing library.<ref name=":0" />

===Player===
{{Infobox software
| name = Last.fm Player
| logo = 
| screenshot = [[File:Last.fm software screenshot.png|250px]]
| caption = Screenshot of the [[Microsoft Windows|Windows]] client from version 1.4.2.58893 (early 2008)
| developer = Last.fm
| latest_release_version = 2.1.37
| latest_release_date = {{Start date and age|df=yes|2016|03|22}}<ref>{{cite web|url=http://www.last.fm/forum/34905/_/2199780|title=Last.fm Client Support: Last.fm Scrobbler 2.1.36 Update|access-date=2013-09-04|archive-date=2013-09-13|archive-url=https://web.archive.org/web/20130913023122/http://www.last.fm/forum/34905/_/2199780|url-status=live}}</ref>
| latest_preview_version = 2.1.35
| latest_preview_date = {{Start date and age|df=yes|2013|03|06}}<ref>{{cite web|url=http://static.last.fm/client/ChangeLog.txt|title=Last.fm Latest Version Log|access-date=2007-09-29|archive-date=2007-10-11|archive-url=https://web.archive.org/web/20071011012242/http://static.last.fm/client/ChangeLog.txt|url-status=live}}</ref>
| operating_system = [[Microsoft Windows]], [[macOS]], [[Linux]], [[Unix]]
| genre = [[Media player (application software)|Media player]]
| license = [[GNU General Public License]]
| website = [https://www.last.fm/about/trackmymusic Last.fm Download]
}}

An "in-page" player is automatically provided for all listeners using an [[HTML5]]-enabled browser or with [[Adobe Flash]] installed on their computers. However, users must download and install the Last.fm client if they wish to include information about tracks played from their own digital music collection in their personal music profile.

Prior to August 2005, Last.fm generated an open [[Streaming media|stream]] that could be played in the user's music player of choice, accompanied by a [[Web application|browser-based]] player [[Control panel (computer)|control panel]]. This approach proved challenging to support and has been officially discontinued. The Last.fm client is currently the only officially supported music player for streaming customized Last.fm radio on desktop computers. The current version integrates the music player functions with the plugin that transmits all track data to the Last.fm server, effectively replacing the separate Last.fm Player and standalone track submission plugins. It is also [[free software]] licensed under the [[GNU General Public License]] and is available for [[Linux]], [[Mac OS X]], and [[Microsoft Windows]] operating systems.

The player allows users to enter the name of any artist or tag, presenting a choice of several similar artist stations or global tag stations. Alternatively, users may play Recommendation radio or any of their personal radio stations without needing to visit the website.

The player displays the name of the currently playing station and track, the song's artist, title, and track length, as well as album details, the artist's photo and biographical information, [[album cover]] art when available, lists of similar artists, the most popular tags, and top fans. Several buttons allow users to ''love'', ''skip'', or ''ban'' a song. The ''love'' button adds the song to the user's ''loved tracks'' list, while the ''ban'' button ensures that the song will not be played again. Both features affect the user's profile, whereas the ''skip'' button does not. Other buttons enable users to tag or recommend the currently playing track. Additional features offered by the application include minor editing of the user's profile, such as removing recently played artists and songs from the loved, banned, or previously played track lists; lists of friends and neighbors; lists of tags; and a list of previously played radio stations. Users can also open their full Last.fm profile page directly from the player.

The client also allows users to install player plugins that integrate with various standalone [[media player (application software)|media players]], enabling the submission of tracks played in those programs.<ref>{{cite web |url=http://www.last.fm/group/Audioscrobbler+Beta/forum/30705/_/95809 |title=Last.fm forum: Read this to get started (old beta!) |access-date=3 September 2006 |last=Jälevik |first=Erik |date=3 April 2006 |archive-date=19 October 2006 |archive-url=https://web.archive.org/web/20061019122605/http://www.last.fm/group/Audioscrobbler+Beta/forum/30705/_/95809 |url-status=live }}</ref>

In the latest version{{when|date=September 2020}} of the Last.fm Player application, users can choose to utilize an external player. When this option is selected, the Last.fm Player provides a local URL through which the Last.fm music stream is proxied. Users can then open this URL in their preferred media player.

A new version of the desktop client, which had been in beta since early 2012, was released on 15 January 2013. This version disabled the radio function for free users; a paid subscription is required to access that feature.

Last.fm has also developed client software for mobile phones running the iPhone OS, BlackBerry OS, and the [[Android (operating system)|Android]] OS. These apps have only been released in the United States, United Kingdom, and Germany, with the company claiming for four years that it is negotiating licenses to make streaming available in other countries.

Last.fm experienced an outage lasting more than 22 hours on 10 June 2014, marking one of the longest interruptions the company has faced. However, the company remained in contact with visitors through a status page.<ref>{{cite web|url=http://www.issitedownrightnow.com/status/last.fm|title=Is Last.fm Down Right Now? – Last.fm not working|access-date=10 June 2014|archive-date=4 July 2014|archive-url=https://web.archive.org/web/20140704014131/http://www.issitedownrightnow.com/status/last.fm|url-status=live}}</ref>

==Scrobbling==  
In addition to automatically tracking music played via Last.fm's radio, users can also contribute (scrobble) listening data to their Last.fm profile from other streaming sites or by tracking music played locally on their personal devices. Scrobbling is feasible with music stored and played locally through software on devices such as PCs, mobile phones, tablets, and standalone (hardware) media players. In fact, these were the only methods for scrobbling listening data both before and after the launch of the Last.fm radio service. 

Certain sites and media players have built-in capabilities to upload (scrobble) listening data, while for others, users must [[download]] and install a [[Plug-in (computing)|plugin]] for their music player. This plugin automatically submits the artist and title of the [[song]] after either half of the song or the first four minutes has played, whichever comes first. If the track is shorter than 30 seconds (31 seconds in [[iTunes]]) or lacks [[Metadata (computing)|metadata]] ([[ID3]], [[CDDB]], etc.), the track will not be submitted. To accommodate dial-up users or those listening to music while offline, [[web cache|caching]] of the data and submission in bulk is also possible.

==Other third-party applications==
===Supported applications===  
;Build Last.fm  
As of March 2008, the website introduced a section titled "Build," where third-party applications can be submitted for review and subsequently posted to the page.<ref>{{cite web|title=Last.fm Blog – "Build"|url=http://blog.last.fm/2008/02/28/build|access-date=5 March 2008|archive-date=2 March 2008|archive-url=https://web.archive.org/web/20080302180915/http://blog.last.fm/2008/02/28/build|url-status=live}}</ref>

;SXSW Band-Aid  
Last.fm partnered with the [[SXSW]] festival to create an application embedded in the corresponding group page that filters the various artists at the festival based on a user's listening statistics. It also utilizes Last.fm's recommendation service to suggest other performing artists that the user has not yet listened to.<ref>{{cite web|title=Last.fm Blog – "SXSW Band Aid"|url=http://blog.last.fm/2008/03/02/were-here-to-help-lastfms-sxsw-band-aid|access-date=5 March 2008|archive-date=6 March 2008|archive-url=https://web.archive.org/web/20080306013651/http://blog.last.fm/2008/03/02/were-here-to-help-lastfms-sxsw-band-aid|url-status=live}}</ref>

;The Universal Scrobbler 
The Universal Scrobbler was created for Last.fm's Hack Day in 2009 and launched later in the year, with a major upgrade in 2015. It allows users to manually upload scrobbles, and to do so in bulk. It also allows users to scrobble from other users, and direct from supported radio stations (BBC Radio 1, 1xtra, 2, 3 & 6 in the UK, and Triple J in Australia). The Universal Scrobbler has been responsible for over 100 million scrobbles.<ref>{{cite web|title=Last.fm About us page|url=https://universalscrobbler.com/about.php?_ts=0.69596800%201761210102}}</ref>

== See also ==
* [[List of Internet radio stations]]
* [[List of online music databases]]

== References ==
{{reflist}}

== External links ==
* {{Commons category-inline}}
* {{Official|https://www.last.fm Last.fm}}
* [https://www.last.fm/api Last.fm API development site (formerly AudioScrobbler)]
* [http://rockbites.com/newsByMonth/2003July/2003July22-1.html Tiny webcaster Last.fm causes major online splash], Rockbites, 22 July 2003
* [https://www.wired.com/news/culture/0,1284,59522,00.html Last.fm: Music to Listeners' Ears], [[Wired (magazine)|Wired]], 7 July 2003
* [http://www.itconversations.com/shows/detail727.html The Musical Myware], Audio presentation by CEO Felix Miller, IT Conversations, 7 March 2006
* [https://www.theguardian.com/technology/2006/nov/04/news.weekendmagazine4 Guardian Unlimited Interview], [[The Guardian]] interview with Last.fm co-founder, Martin Stiksel, 4 November 2006
* [http://www.newstatesman.com/music/2009/06/music-jones-stiksel-cbs The Celestial Jukebox], New Statesman on the story of Last.fm, June 2009

{{CBS Radio}}
{{ViacomCBS}}
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{{Online social networking}}

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