View source for StarHub

{{Short description|Singaporean telecommunications company}}
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{{COI|date=March 2017}}
{{advert|date=March 2017}}
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{{Use Singapore English|date=March 2015}}
{{Use dmy dates|date=July 2014}}
{{Infobox company
| name = StarHub Limited
| logo = [[Image:StarHub (2021).svg|240px]]
| type = [[Public company|Public]]
| traded_as = {{SGX|CC3}}
| ISIN = {{ISIN|sl=n|pl=y|SG1V12936232}}
| industry = [[Telecommunications]]
| foundation = {{Start date and age|df=yes|1998|05|07}}
| location = 67 Ubi Avenue 1, #05-01 StarHub Green, [[Singapore]] 408942
| location_city = 
| area_served = Asia, mainly serving [[Singapore]]
| key_people = Terry Clontz (Chairman)<ref name="chairman">{{cite news|title=StarHub appoints Terry Clontz as its new chairman|url=http://www.channelnewsasia.com/news/business/singapore/starhub-appoints-terry/1981172.html|access-date=13 July 2015|publisher=Channel NewsAsia|archive-date=29 April 2016|archive-url=https://web.archive.org/web/20160429084004/http://www.channelnewsasia.com/news/business/singapore/starhub-appoints-terry/1981172.html|url-status=dead}}</ref><br />Nikhil Eapen (CEO)<ref>{{Cite web |url=http://ir.starhub.com/DownloadFile.axd?file=SGXNews%2F20180420%2F20180420_080009_CC3_CVGQW4F2LVGOJQ8X.1.pdf |title=Archived copy |access-date=17 February 2022 |archive-date=8 August 2021 |archive-url=https://web.archive.org/web/20210808034826/https://ir.starhub.com/DownloadFile.axd?file=SGXNews%2F20180420%2F20180420_080009_CC3_CVGQW4F2LVGOJQ8X.1.pdf |url-status=dead }}</ref>
| products = [[Digital TV]]<br />[[Cable television]]<br />[[IPTV]]<br />[[Broadband Internet]]<br />[[Telephone]]<br />[[Mobile Phone|Mobile]]
| revenue = [[Singapore dollar|S$]]2.30 billion (2019){{update inline|date=August 2021}}
| num_employees = Approximately 2,700|
| slogan = 
| parent = 
| homepage = {{URL|www.starhub.com}}
}}

'''StarHub Limited''', commonly known as '''StarHub''', is a Singaporean multinational [[telecommunications]] conglomerate and one of the major [[Telecommunications in Singapore|telcos operating in the country]]. Founded in 1998, it is listed on the [[Singapore Exchange]] (SGX).

==History==
===Early years===
[[File:StarHub (1999-2010).svg|thumb|StarHub's logo of 1999-2010]]

StarHub was awarded the license to provide fixed networks and mobile services on 23 April 1998, when the government announced that the telecommunications sector in Singapore would be completely liberalised by 2002.<ref>{{cite web |title=Successful tenderers for one Public Basic Telecommunication Services and two Public Cellular Mobile Telephone Services Licences |url=https://www.nas.gov.sg/archivesonline/data/pdfdoc/1998042303.htm |publisher=NAS |access-date=28 September 2020 |date=23 April 1998}}</ref> In 2000, the government announced the date for complete liberalisation would be brought forward to 1 April 2000, and the 49% cap on foreign ownership of public telecommunications companies in Singapore would be lifted.<ref>{{cite web |title=Bringing Forward Full Competition in the Telecommunications Sector |url=http://www.nas.gov.sg/archivesonline/data/pdfdoc/yct20000121m.pdf |publisher=NAS |access-date=28 July 2019 |date=21 January 2000}}</ref> StarHub was officially launched on 1 April 2000 with [[ST Telemedia]], [[Singapore Power]], [[BT Group]] and [[Nippon Telegraph and Telephone]] (NTT) as its major shareholders.<ref>{{Cite web |title=StarHub Ltd - Company Profile and News |url=https://www.bloomberg.com/profile/company/STH:SP |access-date=2024-02-13 |website=Bloomberg.com |language=en}}</ref>

On 21 January 1999, StarHub acquired [[internet service provider]] CyberWay and it became a subsidiary within the StarHub group. It was renamed as StarHub Internet on 3 December 1999 in a move to integrate CyberWay into the StarHub brand.{{Citation needed|date=June 2022}}

===2000s===
In 2001, Singapore Power divested its shares in StarHub and sold its 25.5% stake to ST Telemedia for S$400 million. BT Group subsequently divested its 18% stake as a result of consolidation, after accumulating debt acquired during the bidding round for 3G licences in the United Kingdom.{{Citation needed|date=October 2022}}

On 1 October 2002, the company merged with Singapore's sole cable television operator, Singapore Cable Vision. As a result of the merger, it acquired SCV's cable television as well as broadband internet access operations.<ref>{{cite web |url=https://www.starhub.com/about-us/newsroom/2002/september/26092002_starhubstrengthensbrandidentitywithnewproductnames.html |title=StarHub Strengthens Brand Identity with New Product Names |publisher=StarHub |access-date=6 June 2019 |date=26 September 2002}}</ref>

StarHub was publicly listed on the [[Singapore Exchange]] on 13 October 2004.{{Citation needed|date=October 2022}}

On 12 January 2007, StarHub announced a 'Strategic Alliance' with Qatar Telecom.<ref>{{cite news | title = ST Telemedia and Qatar Telecom Form Strategic Alliance to Expand in the Asia-Pacific Region | date = 15 January 2007 | format = press release | url = http://www.sttelemedia.com/content.asp?ContentId=1440 | url-status = dead | archive-url = https://web.archive.org/web/20070928035536/http://www.sttelemedia.com/content.asp?ContentId=1440 | archive-date = 28 September 2007 | df = dmy-all }}</ref>

On 1 May 2009, the Infocomm Development Authority of Singapore announced that StarHub's wholly owned subsidiary, Nucleus Connect, was selected as the Operating Company (OpCo) to design, build and operate the active infrastructure of the Next Generation Nationwide Broadband Network (Next Gen NBN).<ref>{{cite web | title = IDA selects StarHub's Nucleus Connect as Next Gen NBN OpCo | work = Infocomm Development Authority of Singapore | url = http://www.ida.gov.sg/insg/post/IDA-selects-StarHubs-Nucleus-Connect-as-Next-Gen-NBN-OpCo.aspx | access-date = 18 April 2010 | archive-url = https://web.archive.org/web/20090725092257/http://www.ida.gov.sg/insg/post/IDA-selects-StarHubs-Nucleus-Connect-as-Next-Gen-NBN-OpCo.aspx | archive-date = 25 July 2009 | url-status = dead | df = dmy-all }}</ref> Next Gen NBN is now simply known as Nationwide Broadband Network or NBN.<ref>{{Cite web|url=https://www.imda.gov.sg/regulations-licensing-and-consultations/frameworks-and-policies/nationwide-broadband-network|title=Nationwide Broadband Network - Infocomm Media Development Authority|website=Base|access-date=2016-12-21}}</ref>

On 14 July 2009, StarHub announced the retirement of long-standing chief executive Terry Clontz.<ref>{{cite news | title = Former MobileOne chief to take the reins at StarHub | date = 14 July 2009 | format = press release | url = http://www.businesstimes.com.sg/sub/news/story/0,4574,341796,00.html? }}{{Dead link|date=August 2018 |bot=InternetArchiveBot |fix-attempted=yes }}</ref> Neil Montefiore, the former chief executive of the country's smallest telecommunications company [[M1 Limited]], took over as chief executive officer on 1 January 2010. Terry Clontz remains as a non-executive director of StarHub.

On 1 August 2009, StarHub relocated its corporate office to StarHub Green building at Ubi from its previous office location at StarHub building at Cuppage.<ref>{{cite web|title=StarHub goes Green|url=http://www.onscreenasia.com/article-5562-starhubgoesgreen-onscreenasia.html|publisher=onscreenasia.com|access-date=1 February 2011|url-status=dead|archive-url=https://web.archive.org/web/20111002231352/http://www.onscreenasia.com/article-5562-starhubgoesgreen-onscreenasia.html|archive-date=2 October 2011|df=dmy-all}}</ref>

===2010s===
[[File:StarHub (2010-2021).svg|thumb|StarHub's logo of 2010-2021]]

On 7 February 2013, StarHub announced the retirement of Neil Montefiore as chief executive officer by end February 2013. StarHub's chief operating officer Tan Tong Hai was appointed CEO on 1 March 2013.<ref>{{cite web|title=COO Tan Tong Hai to replace Neil Montefiore as StarHub CEO|url=http://www.theedgesingapore.com/component/content/42677.html?task=view|work=The Edge Singapore|access-date=23 April 2013|url-status=dead|archive-url=https://web.archive.org/web/20140714130314/http://www.theedgesingapore.com/component/content/42677.html?task=view|archive-date=14 July 2014|df=dmy-all}}</ref>

On 13 July 2015, StarHub announced the retirement of Tan Guong Ching as chairman. StarHub's former chief executive officer Terry Clontz was appointed chairman on 15 July 2015.<ref name="chairman" />

In December 2016, StarHub's new innovation centre and converged operations cockpit Hubtricty went operational.<ref>{{Cite news|url=http://www.channelnewsasia.com/news/business/starhub-opens-new-facility-to-drive-innovation-and-test-smart/3604254.html|title=StarHub opens new facility to drive innovation and test Smart Nation solutions|work=Channel NewsAsia|access-date=2017-03-27|language=en}}</ref> Located at Mediapolis@one-north,<ref>{{Cite news|url=http://www.telecomasia.net/content/starhub-ropes-st-telemedia-mediahub-boost|title=StarHub ropes in ST Telemedia for MediaHub boost|access-date=2017-03-27|language=en}}</ref> the facility also contains a co-working space and data analytics centre.<ref>{{Cite news|url=http://www.straitstimes.com/tech/starhub-opens-one-stop-service-monitoring-centre-at-one-north?login=true|title=StarHub opens one-stop service monitoring centre at One-North|last=Hio|first=Lester|date=2017-03-17|work=The Straits Times|access-date=2017-03-27}}</ref>

===2020s===
[[File:StarHub (2021).svg|thumb|StarHub's logo since 2021.]]
[[File:Starhub Shop, Tampines.jpg|thumb|A StarHub shop in Tampines, Singapore]]
On 29 April 2020, a joint venture between StarHub and [[M1 Limited]] was awarded a license to create a 5G network in Singapore by the Singapore Government.<ref>{{Cite web|url=http://www.imda.gov.sg/news-and-events/Media-Room/Media-Releases/2020/Singapore-Forges-Ahead-with-Nationwide-5G-Rollout|title=Singapore Forges Ahead with Nationwide 5G Rollout|website=Infocomm Media Development Authority}}</ref>

In August 2021, Starhub announced that it will be launching [[Nvidia]]'s [[GeForce Now]] in Singapore, the first country in the region and the only local operator in the country to introduce the cloud gaming service.<ref>{{Cite web|url=https://www.asiaone.com/digital/starhub-launches-geforce-now-sept-playing-graphic-intensive-games-mobile-now-reality|title=StarHub launches GeForce Now in Sept; playing graphic intensive games on mobile now a reality|date=13 August 2021|website=AsiaOne}}</ref>

On 17 February 2022, StarHub was introduced as a programme partner for DBS #CyberWellness.<ref>{{Cite web|title=DBS rolls out complimentary cybersecurity training to help inoculate Singapore's 280,000 SMEs against cybercrime|url=https://www.dbs.com/newsroom/DBS_rolls_out_complimentary_cybersecurity_training_to_help_inoculate_Singapores_280000_SMEs_against_cybercrime#:~:text=StarHub%20was%20introduced%20today%20as,(SASE)%20for%20SME%E2%80%9D.}}</ref>

In March 2022, IMDA approves deal for StarHub to buy a majority stake in [[MyRepublic]] business. In an article written by Straits Times,<ref>{{cite news | url=https://www.straitstimes.com/tech/tech-news/imda-approves-deal-for-starhub-to-buy-majority-stake-in-myrepublic-business | title=IMDA approves deal for StarHub to buy a majority stake in MyRepublic business &#124; the Straits Times | newspaper=The Straits Times | date=10 March 2022 }}</ref> "The Infocomm Media Development Authority (IMDA) has approved local telco StarHub's proposal to buy a majority 50.1 per cent stake in rival Internet service provider MyRepublic's fibre broadband business for residential and enterprise customers in Singapore." The proposed transaction was announced by StarHub and MyRepublic in September last year. At the time, the deal was worth $70.8 million. This would grow Starhub broadband market share from 34% to about 40% in Singapore.

On 12 August 2025, Starhub announced it has fully acquired the broadband business of MyRepublic for S$105.2 million.<ref>{{Cite web |title=StarHub Completes Acquisition of MyRepublic Broadband, Delivering Greater Quality and Experience for Local Customers |url=https://corporate.starhub.com/about-us/newsroom/2025/aug/starHub-completes-acquisition-of-myrepublic-broadband-delivering-greater-quality-and-experience-for-local-customers.html |access-date=2025-08-15 |website=corporate.starhub.com}}</ref>

==Subsidiaries==
The StarHub group consists of several subsidiaries,<ref>{{cite web | title = Subsidiaries | work = StarHub | url = https://corporate.starhub.com/about-us/company-information/corporate-structure/subsidiaries.html | access-date = 29 August 2025 | url-status = live | archive-url = https://web.archive.org/web/20250813180933/https://corporate.starhub.com/about-us/company-information/corporate-structure/subsidiaries.html | archive-date = 13 August 2025 | df = dmy-all }}</ref> which include:
{|class="wikitable sortable" style="font-size:95%;margin:1em auto;"
|-
!Company||Type||Principal activities
|-
|StarHub Mobile Pte Ltd||Subsidiary||[[High Speed Packet Access|HSPA]], [[LTE (telecommunication)|LTE]] and [[5G NR]] Mobile Network (3G/4G/5G)
|-
|StarHub Cable Vision Ltd||Subsidiary||Digital Pay TV services ([[StarHub TV]])
|-
|StarHub Online Pte Ltd||Subsidiary||Residential broadband and telephone service (Digital Voice)
|-
|Nucleus Connect||Subsidiary||Responsible for designing, building and operating the infrastructure of Singapore's Nationwide Broadband Network (NBN)
|-
|Ensign InfoSecurity Pte Ltd ||Subsidiary||Provision of comprehensive cybersecurity services in Asia region
|-
|Strateq Sdn Bhd ||Subsidiary||Headquartered in Malaysia, provides end-to-end data-driven IT solutions with in-house research and development capabilities
|-
|JOS Malaysia Sdn. Bhd ||Subsidiary||Headquartered in Malaysia, serves around 1,500 blue-chip organizations and government clients in diverse industry sectors embarking on technology transformation
|-
|MyRepublic Broadband Pte Ltd ||Subsidiary||Broadband Internet services specialising in high-speed, low-latency fibre broadband connectivity to residential and enterprise customers in Singapore
|}

==Services==

===Mobile services===
StarHub provides mobile services through its subsidiary StarHub Mobile. Since its launch on 1 April 2000, StarHub has been Singapore's fastest growing mobile operator. It has close to two million customers and is the second largest mobile network operator with close to 30% market share.<ref>{{cite web | title=StarHub 2009 Annual Report | work=StarHub | url=http://media.corporate-ir.net/media_files/irol/18/183543/StarHub%202009%20Annual%20Report.pdf | access-date=18 April 2010}}</ref>

On 27 May 2003, it became the first mobile operator in Singapore to commercially launch [[BlackBerry]], a hand-held wireless device providing e-mail, telephone, text messaging, web browsing and other wireless data access.<ref>{{cite web | title=StarHub Launches The World's Leading Secure Wireless Email Platform&nbsp;– Blackberry | work=Business Wire| url=http://www.highbeam.com/doc/1G1-102313823.html | access-date=18 April 2010}}{{dead link|date=February 2019|bot=medic}}{{cbignore|bot=medic}}</ref> Customers trials of 3G services began in November 2004, and was released in April 2005.

In January 2005, StarHub announced that it would form an exclusive strategic partnership for [[i-mode]] in Singapore with [[NTT DoCoMo]], a subsidiary of StarHub's major shareholder NTT. Customer trials started in October 2005, and the service was launched on 18 November.

On 15 July 2009, StarHub became the first mobile operator in the Asia Pacific region to commercially launch a HSPA+ service.<ref>{{cite web | title=StarHub, Huawei to launch first HSPA+ network in APAC | work=CNET| url=http://asia.cnet.com/crave/2009/03/27/starhub-huawei-to-launch-first-hspa-network-in-apac/ | access-date=18 April 2010}}</ref> Branded as ''MaxMobile Elite'', StarHub's HSPA+ service offers download speeds up to 21&nbsp;Mbit/s nationwide.<ref>{{cite web | title=StarHub launches Singapore's first commercial HSPA+ service, offering the island's fastest mobile broadband speed | work=StarHub | url=http://sites.starhub.com/portal/site/StarHub/menuitem.876159666306d8a8aa494b608324a5a0/?vgnextoid=99301840a0e3c010VgnVCM10000038425a0aRCRD&vgnextfmt=ItemCMId%3A4b850ba406d72210VgnVCM100000464114acRCRD | access-date=18 April 2010 | archive-url=https://web.archive.org/web/20100729080621/http://sites.starhub.com/portal/site/StarHub/menuitem.876159666306d8a8aa494b608324a5a0/?vgnextoid=99301840a0e3c010VgnVCM10000038425a0aRCRD&vgnextfmt=ItemCMId%3A4b850ba406d72210VgnVCM100000464114acRCRD | archive-date=29 July 2010 | url-status=dead | df=dmy-all }}</ref>

On 19 September 2012, StarHub began the enhancement of its high-speed mobile broadband network with Long Term Evolution (LTE) and Dual Cell High-Speed Packet Access Plus (DC-HSPA+), which improved peak downlink speeds of up to 75&nbsp;Mbit/s and 42&nbsp;Mbit/s respectively.<ref>{{cite web|title=News StarHub Launching Enhanced Mobile Network and New Price Plans on 19 September|url=http://www.hardwarezone.com.sg/tech-news-starhub-launching-enhanced-mobile-network-and-new-price-plans-19-september|work=HardwareZone|access-date=23 April 2013}}</ref>

On 7 March 2013, StarHub became the first telecommunications company in Singapore to offer [[Wideband voice|High Definition (HD) Voice]].<ref>{{cite web|title=StarHub to launch HD Voice in Singapore|url=https://www.zdnet.com/home-and-office/networking/starhub-to-launch-hd-voice-in-singapore/|work=ZD Net|access-date=23 April 2013}}</ref> Over a year later, the company launched 4G Voice over LTE services.<ref>{{Cite news|url=http://www.hardwarezone.com.sg/tech-news-m1-and-starhub-jump-volte-bandwagon-soon|title=M1 and StarHub to Jump On VoLTE Bandwagon Soon|access-date=2016-12-01}}</ref> Both technologies enhance mobile call experience by improving speech clarity and reducing background noise.

In September 2015, StarHub was ranked world's fastest 4G network by independent mobile coverage checker OpenSignal.<ref>{{Cite news|url=http://digital.asiaone.com/digital/news/starhub-has-worlds-fastest-4g-lte-network|archive-url=https://web.archive.org/web/20150930005112/http://digital.asiaone.com/digital/news/starhub-has-worlds-fastest-4g-lte-network|url-status=dead|archive-date=30 September 2015|title=StarHub has world's fastest 4G LTE network|newspaper=AsiaOne Digital|access-date=2016-12-01}}</ref> Five months later, OpenSignal reported that according to its study, Singapore is the fastest country with LTE. Singapore's StarHub and Singtel as well as Canada's SaskTel tied in the world's fastest operator category.<ref>{{Cite web|url=https://opensignal.com/reports/2016/02/state-of-lte-q4-2015/|title=The State of LTE February 2016|last=OpenSignal.com|website=opensignal.com|access-date=2016-12-01}}</ref>

As of the second quarter of 2016, StarHub's 4G outdoor coverage was at 99.69%. In comparison, Singtel's coverage was at 99.95% coverage and M1's at 99.29%.<ref>{{Cite web|url=https://www.imda.gov.sg/industry-development/facts-and-figures/4g-service-monitoring/4g-measurement-survey-results-for-q2-2016|title=IMDA 4G measurement results for Q2 2016|access-date=1 December 2016}}</ref>

In November 2016, StarHub and Vodafone renewed their partnership agreement for Singapore for a further three years.<ref>{{Cite news|url=https://www.mobileworldlive.com/latest-stories/vodafone-starhub-extend-partnership/|title=Vodafone, StarHub extend partnership - Mobile World Live|date=2016-11-30|newspaper=Mobile World Live|language=en-US|access-date=2016-12-05}}</ref> The partnership was formed in 2012 to offer innovative mobile services to enterprise customers.<ref>{{Cite web|url=http://sbr.com.sg/telecom-internet/news/now-we-know-why-vodafone-dropping-m1|title=Now we know why Vodafone is dropping M1|website=Singapore Business Review|date=20 September 2011 |access-date=2016-12-05}}</ref>

On 1 December 2016, StarHub rolled out a travel data plan allowing 2&nbsp;GB or 3&nbsp;GB use over 30 days across all mobile networks in nine Asia-Pacific destinations.<ref>{{Cite news|url=http://www.todayonline.com/tech/starhub-rolls-out-new-travel-data-plan|title=StarHub rolls out new travel data plan|newspaper=TODAYonline|access-date=2016-12-15}}</ref>

In January 2017, StarHub switched embedded SIM (eSIM) on its 4G network to support devices that come without a physical SIM.<ref>{{Cite news|url=https://www.zdnet.com/article/starhub-clocks-35gbps-speeds-in-5g-trial-with-huawei/|title=StarHub clocks 35Gbps speeds in 5G trial with Huawei|last=Reichert|first=Corinne|work=ZDNet|access-date=2017-03-08|language=en}}</ref> The Samsung Gear S3 Frontier (LTE) is the first eSIM wearable to be made available in Singapore.<ref>{{Cite web|url=http://techielobang.com/blog/2017/01/17/samsung-gear-s3-frontier-lte-esim/|title=Samsung Introduces Gear S3 frontier (LTE) with eSIM {{!}} TechieLobang|website=techielobang.com|date=16 January 2017 |language=en-US|access-date=2017-03-08}}</ref>

===Pay TV===
StarHub provides cable television services through its subsidiary Singapore Cable Vision Ltd. Its Hybrid [[Optical Fibre]]-[[Coaxial]] network reaches 99% of households in Singapore.

In November 2004, it announced the launch of digital cable services over its cable network, which added more channels and allowed greater consumer interactivity.<ref>{{cite web | title = Southeast Asia: StarHub digital upgrade puts 11 new channels on offer | work = Campaign Asia-Pacific | url = http://www.campaignasia.com/article/southeast-asia-starhub-digital-upgrade-puts-11-new-channels-on-offer/193837 | access-date=5 December 2016}}</ref>

On 18 January 2007, StarHub introduced a commercial high definition television service.<ref>{{cite web | title = SINGAPORE: High-definition TV on 2 StarHub channels now showing | work = The Straits Times | url = http://www.asiamedia.ucla.edu/article.asp?parentid=61598 | access-date = 18 April 2010 | url-status = dead | archive-url = https://web.archive.org/web/20091205220856/http://www.asiamedia.ucla.edu/article.asp?parentid=61598 | archive-date = 5 December 2009 | df = dmy-all }}</ref>

On 7 June 2012, StarHub launched TV Anywhere, a multi-platform service which allows subscribers to watch TV channels and on-demand content on their personal devices such as laptops and tablets.<ref>{{cite web | title = StarHub Launches TV Anywhere, Free for Now | work = Techie Lobang | date = 7 June 2012 | url = http://techielobang.com/blog/2012/06/07/starhub-launches-tv-anywhere-free-for-now/ | access-date=5 December 2016}}</ref>

On 18 March 2013, StarHub started offering commercial customers [[StarHub TV]] on Fibre, its [[IPTV|Internet Protocol television (IPTV)]] service.<ref>{{cite web|title=StarHub to deliver pay-TV over fibre, but only to businesses for now|url=http://www.techgoondu.com/2013/03/15/starhub-to-deliver-pay-tv-over-fibre-but-only-to-businesses-for-now/#.UXZcoKJyCgY|work=Techgoondu|date=15 March 2013|access-date=23 April 2013}}</ref>

On 8 April 2015, IPTV was rolled out to residential customers.<ref>{{cite web | title = StarHub TV's latest IPTV service is delivered over the fiber network | work = Hardware Zone | url = http://www.hardwarezone.com.sg/tech-news-starhub-tvs-latest-iptv-service-delivered-over-fiber-network | access-date=5 December 2016}}</ref>

On 12 August 2015, an online streaming service called StarHub Go was launched,<ref>{{cite web | title = StarHub launches content streaming service | work = mUmBRELLA | url = http://www.mumbrella.asia/2015/08/starhub-launches-content-streaming-service/ | access-date=5 December 2016}}</ref> and TV Anywhere was merged into it.

===Internet services===
StarHub provides broadband internet access through its subsidiaries StarHub Internet and StarHub Online respectively. StarHub Internet was formed after the acquisition of internet access provider CyberWay, while StarHub Online was formed after a merger with Singapore Cable Vision. StarHub has 475,000 home broadband customers as of the third quarter of 2016.

On 3 December 1999, a free surf plan was announced in conjunction with the rebranding of CyberWay, a first in Singapore's consumer internet industry. Customers could surf the internet for free via dial-up and pay only normal local telephone charges. Over 180,000 people signed up for the free surf plan in less than three months since it was announced.<ref>{{cite web | title = StarHub's Internet surf-for-free plan gets overwhelming base of over 180,000 members | work = StarHub | url = http://www.starhub.com.sg/newsroom/newsrm_results.asp?id=43 | access-date = 6 August 2005 }}{{Dead link|date=May 2018 |bot=InternetArchiveBot |fix-attempted=no }}</ref>

StarHub provides broadband internet access on the same network it uses for cable television services using [[cable modems]] based on the [[DOCSIS]] standard.

StarHub is a founding member of the global [[Wireless Broadband Alliance]]<ref>{{Cite news|url=http://www.wballiance.com/join-us/current-members/|title=Current Members|newspaper=Wireless Broadband Alliance|access-date=2016-12-05}}</ref> and provides wireless broadband services at numerous locations throughout Singapore. In November 2004, it announced an agreement with [[Connexion by Boeing]] which provide StarHub customers the ability to access the internet and digital content in flight.

On 28 December 2006, StarHub became the first operator in the world to commercially launch a 100&nbsp;Mbit/s residential broadband service nationwide.<ref>{{cite web | title = StarHub Offers 100-Mbit/s | work = Light Reading Cable| url = http://www.lightreading.com/document.asp?doc_id=113488&site=lr_cable | access-date = 18 April 2010}}</ref> Known as ''MaxOnline Ultimate'', it is one of three cable broadband services offered by StarHub, the other two being ''MaxOnline Express'' and ''MaxOnline Premium''. StarHub also launched 100&nbsp;Mbit/s, 150&nbsp;Mbit/s, 200&nbsp;Mbit/s and 1000&nbsp;Mbit/s residential fibre broadband service in April 2010. It is known as ''MaxInfinity Ultimate'', ''MaxInfinity Elite'', ''MaxInfinity Supreme'' and ''MaxInfinity Platinum''.

In October 2012, StarHub launched two new gamer-centric broadband plans under the name MaxInfinity LVL99 for gamers to enjoy priority.<ref>{{Cite news|url=http://www.hardwarezone.com.sg/tech-news-starhub-blazes-ahead-new-fibre-broadband-plans-gamers|title=StarHub Blazes Ahead with New Fibre Broadband Plans for Gamers|access-date=2016-12-05}}</ref> The plans have since been discontinued.

In November 2014, StarHub started bundling a 100&nbsp;Mbit/s cable broadband connection with its 1&nbsp;Gbit/s fibre broadband plans, branded as "Dual Broadband", for customers to get two broadband links in their home.<ref>{{Cite web|url=http://www.techgoondu.com/2014/11/18/starhub-offers-cable-modem-link-as-backup-in-1gbps-fibre-plan/|title=StarHub offers cable modem link as backup in 1Gbps fibre plan|date=2014-11-18|website=Techgoondu|access-date=2016-12-05}}</ref>

===Fixed network services===
StarHub's fixed network, built since inception, extends more than {{convert|2000|km|mi|abbr=on}} around Singapore and directly connects more than 800 commercial buildings. It provides a wide range of fixed network services, broadly categorised as data services and [[Internet Protocol]] and Voice services.

'''Data services include:'''
* [[Asynchronous Transfer Mode]] service
* Domestic Leased Circuit
* Facilities Management
* [[Frame Relay]]
* [[Leased line|International Private Leased Circuit]]

'''Internet protocol services include:'''
* Corporate Dialup and [[Asymmetric digital subscriber line|ADSL]] via access to [[Digital subscriber line access multiplexer|DSLAM]]s located in office buildings
* [[dedicated line|Dedicated]] [[Leased line]]s
* Global internet protocol network
* Global [[Virtual Private Network]]
* Metropolitan [[Ethernet]] services
* Internet Protocol Transit/[[Backbone network|Backbone]] services
* Managed Security Services
* Hosting Services
* Co-location Service

==References==
{{Reflist}}

{{Singapore mobile phone companies}}
{{Internet service providers of Singapore}}
{{Conexus Mobile Alliance}}
{{FTSE STI constituents}}
{{Authority control}}

[[Category:Members of the Conexus Mobile Alliance]]
[[Category:Internet in Singapore]]
[[Category:Mobile phone companies of Singapore]]
[[Category:Telecommunications companies of Singapore]]
[[Category:Telecommunications companies established in 1998]]
[[Category:1998 establishments in Singapore]]
[[Category:Companies listed on the Singapore Exchange]]
[[Category:Internet service providers of Singapore]]
[[Category:Singaporean brands]]