Customer support

Template:Short description Template:More citations needed Customer support is a range of services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product.<ref name="businessdirectory-definition">Template:Cite web</ref> Regarding technology products such as mobile phones, televisions, computers, software products or other electronic or mechanical goods, it is termed technical support.<ref name="businessdirectory-definition"/>

See also

• Customer success
• Automation
• Customer service
• Help desk software
• Web chat
• Professional services automation
• Run Book Automation (RBA)
• Technical support