Draft:Outline of information technology management

The following outline is provided as an overview of and topical guide to information technology management:

What type of thing is information technology management?

Information technology management can be described as all of the following:

• A science
  • An applied science
    • A branch of information technology –
• A type of business activity
  • A branch of business management

Branches of IT management

• Business/IT alignment
• IT governance
• IT financial management
• IT service management
• Sourcing
• IT configuration management

Management information systems

Management information systems

History of information technology management

History of information technology management

General IT management concepts

• E-business
  • Intranet strategies
  • Database management system
    • Data warehousing
    • Data mining
  • Customer relationship management (CRM)
    • Sales force management system
  • Enterprise content management (ECM)
  • Enterprise resource planning (ERP)
  • Human Resource Management Systems (HRMS)
  • Business performance management
  • Project management software
• Groupware and collaborative systems
  • Business Technology Management (BTM)
  • Computer-aided design (CAD)
  • Computer-aided engineering (CAE)
  • Computer-aided manufacturing (CAM)
  • Decision support system (DSS)
  • Electronic data processing (EDP)
  • Geographic information system
  • Knowledge management (KMS)
  • Material requirements planning
  • Middleware
  • Product data management (PDM)
  • Product Lifecycle Management (PLM)
  • Supply chain management
  • Strategic enterprise management
  • Virtual management
• Encryption software
  • RSA
• E-commerce
  • Business-to-business electronic commerce (B2B)
    • Business-to-business electronic commerce (B2X)
  • Business-to-employee electronic commerce (B2E)
  • Business-to-government electronic commerce (B2G)
  • Business-to-consumer electronic commerce (B2C)
    • Amazon.com
  • Online auction business model (C2C)
    • e-Bay
  • peer-to-peer systems (P2P)
    • Open architecture community system (OACS)
  • bricks and clicks business model
  • E-Services
  • Web commerce
  • disintermediation
  • The dot com boom
  • End-to-end
  • Electronic money
  • micropayment
  • PayPal
  • Disruptive technology
  • persuasion technology
  • Electronic Data Interchange (EDI)
  • computer security
    • Transport Layer Security (SSL)
    • Digital certificate
    • Certificate-based encryption
    • Self-certifying key
  • Web content management
    • content management system
  • Consumer Project on Technology
• e-marketing
  • personalized marketing
  • permission marketing
  • customer relationship management(CRM)systems
  • Sales force management system
  • web banner
  • Website promotion
  • spamming
  • multimedia
  • customer privacy
    • consumer privacy
  • Search Engine Optimisation

See also

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