OpenText

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Template:Short description Template:Distinguish Template:Use Canadian English Template:Infobox company Open Text Corporation (styled as opentext) is a global AI software company that develops and sells information management software.<ref>Template:Cite web</ref>

OpenText, headquartered in Waterloo, Ontario, Canada,<ref>Template:Cite web</ref> is Canada's fourth-largest software company as of 2022,<ref>Template:Cite web</ref> and recognized as one of Canada's top 100 employers 2025 by Mediacorp Canada Inc.<ref>Template:Cite web</ref>

OpenText software applications manage content and unstructured data for large companies, government agencies, and professional service firms.<ref>Template:Cite web</ref> OpenText's main business offerings include data analytics,<ref>Template:Cite web</ref> enterprise information management,<ref>Template:Cite web</ref> AI, cloud solutions, security,<ref>Template:Cite web</ref> and products that address information management requirements, including management of large volumes of content, compliance with regulatory requirements, and mobile and online experience management.<ref>Template:Cite web</ref>

OpenText employs 22,900 people worldwide, and is a publicly traded company, listed on the Toronto Stock Exchange and the NASDAQ (OTEX).<ref name="10K 2024">Template:Cite web</ref>

History

Timothy Bray, with the University of Waterloo professors Frank Tompa and Gaston Gonnet, founded OpenText Corporation in 1991.<ref>Template:Cite web</ref> It grew out of OpenText Systems Inc., founded in 1989. The founders spun the company off from a University of Waterloo project that developed technology to index the Oxford English Dictionary.<ref>Template:Cite news</ref>

Key people involved later include Tom Jenkins, who joined the company as COO in 1994, and later became president and chief executive officer.<ref>Template:Cite book</ref> John Shackleton served as president from 1998 to 2011 and as CEO from 2005 to 2011. Mark J. Barrenechea became the president and CEO of OpenText in 2012. Barrenechea was named Canadian Business CEO of the Year in 2015.<ref name="Canadian Business CEO of year 2015">Template:Cite web</ref> In January 2016, Barrenechea became Chief Technology Officer.Template:Cn From January 2016, Steve Murphy served as the President;<ref>Template:Cite web</ref> however, the company eliminated the position in Q1 2017.<ref>Template:Cite press release</ref>

In October 2012, it was announced that OpenText would support the University of Waterloo Stratford Campus, by contributing both funds and in-kind services to the school.<ref>Template:Cite web</ref>

In July 2020, OpenText partnered with cybersecurity company NINJIO. The collaboration strengthens security awareness with videos showcasing detection of phishing emails and inappropriate URLs.<ref>Template:Cite web</ref>

In February 2024, OpenText joined the Joint Cyber Defense Collaborative (JCDC), a United States Government cybersecurity initiative. The JCDC aims to improve cybersecurity readiness for the U.S. and its international partners. OpenText announced it would be providing a range of services and insights into safeguarding sensitive information.<ref>Template:Cite web</ref>

In January 2025, it was announced that OpenText was chosen as one of Canada’s Top Employers for Young People for 2025,<ref>Template:Cite news</ref> as well as one of Canada’s Most Responsible Companies of 2025.<ref>Template:Cite web</ref>

OpenText suspended its business in Russia in 2022 after having made donations to support humanitarian efforts in Ukraine. The company stated it would only resume business when “the war ends and sanctions are lifted.”<ref>Template:Cite web</ref> In 2025, OpenText was declared an undesirable organization in Russia.<ref>Template:Cite news</ref>

In August 2025, James McGourlay was appointed as the interim CEO of OpenText, replacing Mark Barrenechea.<ref>Template:Cite web</ref><ref>Template:Cite web</ref>

Acquisitions and divestitures

File:OpenText - IXOS - Obtree "I have survived the integration!" shirt.jpg
Humorous shirt caption detailing employee perspective on the IXOS Software acquisition and industry acquisitions in general

Template:Prose OpenText has acquired several businesses over the past two decades, beginning with IXOS Software AG in 2003,<ref>Template:Cite web</ref> followed by Artesia in 2004.<ref>Template:Cite web</ref> Other notable acquisitions include Hummingbird Ltd. in 2006 for $489 million,<ref>Template:Cite web</ref> Captaris Inc. in 2008 for $131 million,<ref name="Open Text to Acquire Document Management Provider Captaris">Template:Cite web</ref> and Vignette Corporation in 2009 for $321 million in cash and stock.<ref>Template:Cite news</ref>

In the early 2010s, it acquired StreamServe Inc. for $71 million,<ref>Template:Cite web</ref><ref>Template:Cite web</ref> EasyLink (2012) for $232 million,<ref>Template:Cite web</ref> and GXS Inc., which had previously acquired Inovis, integrating the latter into the OpenText Business Network, which later acquired Inovis.<ref>Template:Cite news</ref> In 2014, OpenText purchased Cordys for $33 million,<ref>Template:Cite web</ref> and Actuate of San Mateo, California.<ref>Template:Cite web</ref> The following year, it acquired Daegis for $13.5 million.<ref>Template:Cite web</ref>

File:OpenText 1 2018-09-20.jpg
OpenText office in San Mateo, California

After Hewlett-Packard split into two companies, HP Enterprise and HP Inc., OpenText acquired HP customer experience content management from HP Inc. for approximately $170 million in April 2016.<ref>Template:Cite web</ref> On September 12, 2016, OpenText further expanded its share of the enterprise content management software market by buying that division of Dell EMC, which included Documentum, for US$1.6 billion.<ref>Template:Cite news</ref> OpenText had originally had Documentum and Hummingbird, Ltd., as its chief competitors in this space, but this acquisition brought the long-time third competitor in Documentum under one corporate roof.<ref name="OpenText buys DellEMC ECD division">Template:Cite news</ref><ref>Template:Cite web</ref> Also in 2016, OpenText acquired Recommind after previously engaging with the company as a strategic partner.<ref>Template:Cite web</ref>

In 2017, OpenText acquired both Guidance Software for US$240 million,<ref>Template:Cite web</ref> and Covisint for US$103 million, which they integrated into their OpenText Business Network.<ref>Template:Cite web</ref><ref>Template:Cite news</ref> In 2018, OpenText acquired Liaison Technologies for US$310 million and integrated Liaison into their OpenText ALLOY Platform.<ref>Template:Cite web</ref>

By early February 2019, OpenText acquired Catalyst Repository Systems. <ref>Template:Cite web</ref> That same year, OpenText also acquired Carbonite Inc. (including Webroot and Mozy, which Carbonite Inc. had earlier acquired) for approximately US$1.45 billion.<ref name="open-text-acquires-carbonite-open-text-corp-pr-11nov2019">Template:Cite web</ref><ref name="open-text-buys-carbonite-zdnet-11nov2019">Template:Cite news</ref> The following year, OpenText acquired Xmedius for US$75 million.<ref>Template:Cite web</ref>

OpenText announced the planned acquisition of Zix Corp for US$860 million,<ref>Template:Cite web</ref> and in November 2021, OpenText completed the acquisition of Bricata enabling next-generation Network Detection & Response (NDR) technology to the OpenText Security and Protection Cloud.<ref>Template:Cite web</ref>

In 2022, OpenText announced it would acquire British software firm Micro Focus in a deal valued at US$6Template:Nbspbillion, which finalized in January 2023.<ref>Template:Cite news</ref><ref name=crn>Template:Cite web</ref> With the acquisition, OpenText also acquired a number of companies under Micro Focus, including Borland, HPE Software, and Interset.<ref>Template:Cite web</ref><ref>Template:Cite web</ref>

In May 2024, OpenText divested its Application Modernization and Connectivity (AMC) business (former Micro Focus unit) to Rocket Software for US$2.28 billion.<ref>Template:Cite web</ref><ref>Template:Cite web</ref>

In October 2025, OpenText announced the sale of its eDOCS business unit to NetDocuments for $163 Million in cash.<ref>Template:Cite news</ref>

Products

File:OpenTextRHOfficeBuilding9.jpg
OpenText office in Richmond Hill, Ontario

OpenText's products include enterprise content management (OpenText Content Suite, OpenText Extended ECM, OpenText Documentum Content Management), Business Network, customer experience management (OpenText Customer Experience Platform), digital process automation (OpenText Process Automation<ref>Template:Cite web</ref>), discovery (OpenText eDiscovery and Investigations), security (OpenText Forensic (EnCase), OpenText Carbonite and Webroot solutions, OpenText NetIQ, OpenText ArcSight, OpenText Voltage, OpenText Fortify), and AI and analytics (OpenText Magellan Product Suite).

OpenText announced cloud-native containerized versions of many of the company's software applications in April 2020.<ref>Template:Cite web</ref>

Documentum

OpenText Documentum is an information management platform, named after the company Documentum that originally developed the software suite. In 2003, EMC acquired Documentum for $1.7 billion.<ref>Template:Cite web</ref> In 2016, EMC was acquired by Dell, becoming Dell EMC.<ref>Template:Cite web</ref> Subsequently, all of the Documentum intellectual property was sold to OpenText Corporation.<ref>Template:Cite web</ref>

Content Suite Platform

In 1996, the product originally called "Livelink" became OpenText's.<ref name=":0">Template:Cite news</ref> Between 2003 and 2005, "Livelink" evolved from being the name of a single product to being a brand applied to the names of several OpenText software products. As a result of this change, "Livelink Server" became known as "Livelink Enterprise Server" (LES) and later "Livelink ECM.<ref name=":0" /> In 2012, OpenText introduced the OpenText Content Suite. Then the technology component formerly known as Livelink ECM - Enterprise Server became known as OpenText Content Server, which is now a key component of OpenText Content Suite Platform.<ref name=":0" /><ref name="auto">Template:Cite web</ref><ref>Template:Cite book</ref>

Magellan

In July 2017, OpenText launched its artificial intelligence (AI) and analytics platform, OpenText Magellan, at the company's Enterprise World conference. The platform enabled consumers to use open-source software and algorithms, and for companies to build their own models.<ref>Template:Cite web</ref>

RightFax

OpenText RightFax provides network-based fax functionality to enterprise organizations and has evolved through many versions since it was first released in 1992.<ref>Template:Cite web</ref><ref>Template:Cite web</ref><ref>Template:Cite news</ref>

OpenText Intelligent Capture (formerly Captiva)

Captiva Software became a subsidiary of OpenText in 2017.<ref>Template:Cite news</ref> It makes software for document information processing and data capture from paper and electronic documents and provides related services. Information in the form of extracted content and files is acquired in the Captiva Solution and then delivered for storage or workflow into document management systems such as those from Documentum, OpenText, Microsoft, or IBM. In 2019, Captiva was rebranded as OpenText Intelligent Capture.<ref>Template:Cite web</ref>

OpenText AppEnhancer (formerly ApplicationXtender)

OpenText AppEnhancer is a content management system that manages, organizes, and stores information from an application or as an extension to an existing application. The product was acquired during OpenText's purchase of Dell EMC's ECD (Enterprise Content Division) in 2017.<ref>Template:Cite web</ref>

OpenText Aviator

OpenText Aviator is a generative-AI solution. The product uses large language models (LLMs) and private data sets to solve industry-specific issues such as cybersecurity or DevOps through private business data management.<ref>Template:Cite news</ref> OpenText Aviator includes business functions that provide a virtual agent for OpenText Service Management Automation X, software delivery optimization, and information retrieval in the workplace. The product also brings GenAI to Customer Communications Management and the company’s supply chain platform.<ref>Template:Cite web</ref>

Cloud Editions

Cloud Editions (CE) represents OpenText’s flagship SaaS suite of solutions for enterprise information management, integrating content management, B2B network, cybersecurity, DevOps, and analytics in a cloud-native model. In November 2024, update 24.4 introduced new AI capabilities with the addition of over 100 AI agents to the platform.<ref>Template:Cite web</ref><ref>Template:Cite web</ref> To demonstrate the value of the platform, the company released a program, “Earn Your Wings,” that allowed organizations to test OpenText Aviator before completing a full deployment.<ref>Template:Cite web</ref>

In April 2025, OpenText launched Titanium X, its strategic roadmap, through CE 25.2 to bring AI support to IT operations, cybersecurity, content services, application development, and customer communications.<ref>Template:Cite web</ref>

References

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OpenText building construction in Waterloo, 2011

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